About AdamPandora

AdamPandora · ‎11-17-2023

I love your picks, @AlyssaPandora! It's hard to just pick just one song to describe your life - I see why you shared 3. 😂 My soundtrack would be a mix of motivation, love & fun! Here are my picks: Keep Ya Head Up by 2Pac Stronger by Kanye West Could You Be Loved by Bob Marley & The Wailers

AdamPandora · ‎11-17-2023

@moscatelloc The option to provide thumbs up/down ratings is only available when listening to your collected radio stations. You won't be able to provide thumb ratings to songs you search on demand. If you'd like to see that option added to Pandora, I recommend creating a new thread in our Ideas board. This will give others around the Community the chance to upvote your idea if it's something they are interested in seeing as well. Hope this helps!

AdamPandora · ‎11-16-2023

@ChristinaDWH I moved your post over to the Android space. Commercials shouldn't play with your Premium subscription as long as you are logged into your upgraded account. I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for Android Devices If commercials continue to play on your account after completing the steps linked above, please reply back to this thread and let me know.

AdamPandora · ‎11-16-2023

@hirbey @skalrynd I moved your posts over to this existing thread: Web/Desktop App: Playback stopping and loading issues on 11/15/2023 We are aware of an issue that may have caused playback issues on web and the desktop app. We now believe this issue to be resolved. Can you please try again let me know if you're still having trouble?

AdamPandora · ‎11-16-2023

@Krackerbox I do see your account is now upgraded to Pandora Premium directly through Pandora. To clarify, are your playlists still missing from your collection? If so, what are the names of some of the playlists that are missing? Additionally, can you please send me a screenshot of what you are seeing on your end? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this.

AdamPandora · ‎11-16-2023

@Mdiaz27 I moved your post over to this existing thread: How to restore a deleted account Unfortunately, we are not able to restore deleted accounts or retrieve music and podcast collections or any preferences from a previous profile. This being said, you are welcome to continue using the Pandora account that your Community profile is connected to. Hope this helps!

AdamPandora · ‎11-15-2023

@Hilary @ChrissyEx_34 To clarify, there is no longer a way to add a photo to your Pandora profile. I recommend commenting on this existing Idea, and upvoting it with a ❤️ if you'd like to see it added to the service: Ideas: Ability to add profile picture I hope this helps explain.

AdamPandora · ‎11-15-2023

@Dave7777 It looks like your account is upgraded through Apple. Check out this thread for instructions on how to update your payment method with their system: Update billing info - Apple Hope this helps!

AdamPandora · ‎11-15-2023

@INVENTORISM Who are some of your favorite old school artists, or what are some of your favorite songs? If we have them in our catalog, you should be able to search for them on your end. Let me know.

AdamPandora · ‎11-14-2023

Favorite devices for music: When listening to music on the go, my phone and AirPods are my go-tos. However, if I am playing music at home, then I'll usually stream through my TV or bluetooth speakers. Favorite devices for podcasts: I usually only tune in to podcasts when I am driving and stuck in traffic, so I'll have to go with CarPlay.

AdamPandora · ‎11-14-2023

@Dfs1208 To clarify, does this happen when streaming Pandora on your iPhone? If so, could you tell me more about your device? Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for your help with this.

AdamPandora · ‎11-13-2023

@helo_helo Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this.

AdamPandora · ‎11-13-2023

@La-tino To clarify, did you need help updating the email address on your upgraded account? If so, check out this thread for instructions on how to do so: How to update your email address Let me know if this helps.

AdamPandora · ‎11-13-2023

@Datman-savage Thanks for following up with that information. I went and merged your post into this existing thread: iOS: Tracks skip when phone screen is locked I've also added your feedback to the ticket we currently have open with the engineering team who is looking into this. Thanks for your patience in the meantime!

AdamPandora · ‎11-13-2023

@maineking Sorry for the trouble. If you haven't already done so, I would recommend adjusting your battery optimization settings and to clear the app data. Clear app data: You can find instructions on how to clear your app data here: Android Troubleshooting Battery Optimization: When updating the OS on Android devices, the battery optimization on all apps may be automatically turned back on by default. This can cause performance issues or interfere with playback when the app is backgrounded. Please try the following steps: Open your device Settings and then Apps. Scroll to find Pandora or use Search in the upper right hand corner. Select Battery Next select Unrestricted. Due to the numerous models of Android devices, we are unable to provide step by step instructions for every device. Please look up the steps to manage battery optimization for the specific make and model of your device and disable this for the Pandora app if the above does not apply. If you continue to experience issues with this after running through the troubleshooting steps listed above, please reply back to this thread and let me know.

AdamPandora · ‎11-13-2023

@Kenbuerster I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? If you are on an in-home device, what is the make and model? If this is happening on your mobile device, what is the make and model? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎11-13-2023

@rlb60 Thanks for following up. Can you please confirm if this happening when playing Pandora through your iPhone, or when using AirPlay/casting to another device? Let me know.

AdamPandora · ‎11-12-2023

Happy to hear it, @AalphaQ. Enjoy the music!

AdamPandora · ‎11-12-2023

Too Good To Be True by Rick Ross & Meek Mill It's almost "Too Good To Be True" as Rick Ross & Meek Mill release the heat 🙌 🎧 Hear it now: Lovin On Me by Jack Harlow Put the blame on Jack Harlow for dropping another stellar track ✅ 🎧 Listen to "Lovin On Me" on here: Christmas With Brandy by Brandy (Holiday) Christmas came early this year as Brandy debuts 'Christmas With Brandy' 🎄 🎧 Listen to the album here: When We Were Young (The Logical Song) by David Guetta & Kim Petras Taking us back to "When We Were Young (The Logical Song)," David Guetta & Kim Petras team up for their new single 💫 🎧 Hear it now: Houdini by Dua Lipa Catch her or she goes, "Houdini" 🔐 Listen to Dua Lipa's new single here: Gravy by BJ the Chicago Kid Bringing the soul to our ears, BJ the Chicago Kid debuts 'Gravy.' Hear all about the album's ingredients on his Takeover on Blueprint! 🎧 Listen now: Got Me On The Run by Slightly Stoopid Always in motion, Slightly Stoopid release "Got Me On The Run" 🏃 🎧 Listen now: The Maybe Man by AJR Trio AJR celebrate the release of their new album, 'The Maybe Man,' by hosting the Takeover on Alt XL! 🎧 Hear it now: Piscina by Ovy On The Drums, Maria Becerra & Chencho Corleone Making a splash, Ovy On The Drums, Maria Becerra & Chencho Corleone take us poolside with "Piscina" 😎 🎧 Hear it now: Anger Management by Bloody Civilian Debuting her deluxe EP, 'Anger Management: At LEasT wE tRIED,' Bloody Civilian turns up the heat 🔥 🎧 Listen now: Higher by Chris Stapleton Reaching new altitudes, Chris Stapleton shares 'Higher' 🤠 🎧 Listen to the album here:

AdamPandora · ‎11-12-2023

@AalphaQ Thanks for clarifying that with me. I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for Android Devices Let me know if this resolves the issue for you.

Re: Q: What song(s) best represent you and your at...

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Re: Android: Commercials playing with Premium subs...

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Re: Deleted

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Re: Old school music

Re: Q: What's your favorite streaming device?

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Re: Not able to change the email

Re: Songs Skipping 13 pro max.

Re: Android: Error 3002 Causes App to Crash

Re: App has been lagging for 2 weeks

Re: Unable to control volume over AirPlay

Re: Pandora lowers Volume when active on screen, b...

New Music: Picks of the Week (11.12.23) 🎶

Re: Pandora lowers Volume when active on screen, b...

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