About AdamPandora

AdamPandora · ‎10-02-2023

@Hollykimbrell96 I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community!

AdamPandora · ‎10-02-2023

@Indictive I moved your message over to this existing thread: Sharing a station by email/mobile Check out the accepted solution to this thread here for instructions on how to share content with another person. Hope this helps!

AdamPandora · ‎10-01-2023

Tha Fix Before Tha VI by Lil Wayne Time to get 'Tha Fix Before Tha VI'‼️ 🎧 Hear Lil Wayne's new mixtape, right here: Autumn Variations by Ed Sheeran Get in fall spirit with Ed Sheeran's new album, 'Autumn Variations' 🍂 🎧 Listen now: 3D (feat. Jack Harlow) by Jung Kook We’re ready and letting JK see it, in motion, in #3D 💃💜 🎧 Listen to his new single with Jack Harlow here: Cousin by Wilco Keeping it in the family, Wilco hosts the Takeover on A Plus, sharing all about their new album, 'Cousin' 🎧 Listen now: Double Trouble (feat. Shaggy) by Khalia Double the fun, "Double Trouble" 💙 Hear Khalia's new single, feat. Shaggy 🎧 Listen now: MOR, No Le Temas a La Oscuridad by Feid Turn the lights OFF, Feid reminds 'MOR, No Le Temas a La Oscuridad' 👻 🎧 Press play: Black Rainbows by Corinne Bailey Rae She's the true pot of gold 🖤 Corinne Bailey Raedebuts her new album, 'Black Rainbows,' with a Takeover on Blueprint! 🎧 Start listening here: Gonna Love You by Parmalee "It's all about that ride or die person, loving someone unconditionally" ❤️‍🔥 🎧 Listen to Parmalee's new single, "Gonna Love You" here: Killed The Cowboy by Dustin Lynch "Figuring out the crossroads of life," Dustin Lynch hosts the Takeover on Music City, sharing all about his new album, 'Kill The Cowboy' 🤠 🎧 Listen here: ESQUINAS by Becky G It's personal with 'ESQUINAS' 🤎 🎧 Listen to Becky G's new album here: Low Waist by Bayanni Shake your hips to Bayanni's "Low Waist" 💃 🎧 Listen now: The R&B You Love by Kenyon Dixon Only the best of sounds, Kenyon Dixon releases 'The R&B You Love' 🤎 🎧 Hear the album now:

AdamPandora · ‎10-01-2023

@Rossewage111 I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? To clarify, does the music stop when your phone is locked or when the Pandora app is backgrounded? If so, we do have this threa where other users reported a similar issue: Android: Playback stops when screen Locked or App Backgrounded Or does the music stop even when you have the app open and not backgrounded? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎10-01-2023

@WHTJRD Thanks for confirming that with me. Unfortunately, there isn't a fast way to get your content re-downloaded after getting signed out and having to sign back in. This being said, they should begin to download automatically as long as you leave the app open and do not use any other apps at the time. To track the progress of your downloads, you can sort your collection by All, and then tap on the Show downloads only slider - here's an example of how to do that: Let me know how it goes.

AdamPandora · ‎09-30-2023

@Luna3 It looks like your account is upgraded via Google Play. Check out this thread for instructions on how to cancel your subscription through their service: Manage subscription: Google Play Hope this helps!

AdamPandora · ‎09-30-2023

@Hollykimbrell96 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎09-30-2023

@Nickgeiger112 Nice to see you around the Community. New tracks do not get added to My Thumbs Up playlist: I'm showing you currently only have 2 stations in your collection: To clarify, are songs that you give a Thumbs Up to on each of these stations not automatically getting added to your playlist? Or is the issue that you are manually attempting to add tracks to your My Thumbs Up playlist, but they do not save? Additionally, can you please confirm if you are listening on a computer, or a mobile device when this happens? Let me know. Total Thumbs Up do not match amount of tracks in My Thumbs Up playlist: Can you please send me a screenshot of where you are seeing 7,000 total Thumbs Up in your account? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Easier scrolling option: While that is not curently a feature, I recommend creating a new thread in our Ideas space if you'd like to see the option added to our service. I'm sure that is something others would be interested in having as well. Thanks for being a part of the Community!

AdamPandora · ‎09-30-2023

@WHTJRD I moved your post over to the iOS space. I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? Did you recently sign out of the app, and then sign back in? Did your downloads disppear after an app update, or did you recently uninstall/reinstall the app? Or did your downloads just randomly disappear without any changes on your end? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎09-30-2023

@wisepeppy I am in a similar boat as @AlyssaPandora - I don't normally add individual songs to my collection. If I do enjoy a particular song, I will add it to one of my existing playlists. I took a look at your account and do see you've started to build out some playlists as well. I think as you continue to explore Pandora Premium, you will figure out what works best for you. If you ever have any questions, feel free to reach out, or create a new post here on the Community - that's what we're here for! In the meantime, enjoy the music!

AdamPandora · ‎09-29-2023

@Geckotan I moved your post over to this existing thread: Playlists - Deleted track results in empty field We had another user report a similar experience, so I have made sure to pass your feedback along to the engineers who are looking into this as well. Thanks for your patience in the meantime!

AdamPandora · ‎09-29-2023

@FannoFlow We appreciate the feedback. We're not taking podcast suggestions at this time but I'll make a note on how we can improve the experience. Thanks for being a part of the Community!

AdamPandora · ‎09-28-2023

@ctamutal Your Thumbs Up/Down will only apply to the specific track that you give the rating to (even if there is a similar track with a similar song title). Hope this helps clarify.

AdamPandora · ‎09-28-2023

@Spritle Nice to see you around the Community. I've made sure to pass along this information to our engineering team. In the meantime, I'd recommend creating a new station based on a favorite song or artist that you normally hear on Today's Alternative. We really appreciate your continued patience.

AdamPandora · ‎09-28-2023

@MOHLovesAlaska One of my favorite threads next to Laugh Or Smile Of The Day. Thanks for the fun fact today!!

AdamPandora · ‎09-28-2023

@laura9123 I moved your post over to this existing thread: How to add photo to Pandora account Connecting to Facebook is no longer a feature, which would explain why your profile photo and information was removed. Additionally, there is no longer a way to add a photo to your Pandora profile. I recommend commenting on this existing Idea, and upvoting it with a ❤️ if you'd like to see it added to the service: Ideas: Ability to add profile picture I understand any frustration you might have around this experience and have passed along your feedback. Thanks for being a part of the Community!

AdamPandora · ‎09-27-2023

@daleslad I moved your message over to this existing thread: Sharing a station by email/mobile Check out the accepted solution to this thread here for instructions on how to share content. Additionally, I do see you've submitted a message to our support team through our help page. Please keep an eye out for their email reply, and they will be happy to further assist. Thanks for your patience in the meantime!

AdamPandora · ‎09-27-2023

@xarknor I moved your post over to this existing thread: Desktop: Shuffle no longer displays what station track is playing from Your feedback has now been added to the ticket we have open with the engineers who are looking into this. Thanks for your patience in the meantime!

AdamPandora · ‎09-27-2023

@Angier1971 I moved your message over to this existing thread: Sharing a station by email/mobile How to share content: Check out the accepted solution to this thread here for instructions on how to share your music with another person. Profile picture is missing: There is not currently a way to add a photo to your Pandora profile. This being said, I recommend commenting on this existing Idea, and upvoting it with a ❤️ if you'd like to see it added to the service: Ideas: Ability to add profile picture Hope this helps explain.

AdamPandora · ‎09-27-2023

@TopKey I do see you were able to successfully join the Premium Family plan shortly after posting your message on the Community. If you need further assistance, the main account holder of your Premium Family plan will need to contact our support team here. Hope this helps!

Re: Pandora Family Subscription issues

Re: How to post your playlist from desktop

New Music: Picks of the Week (10.01.23) 🎶

Re: Playback stops after a song

Re: iOS: Downloaded content disapeared

Re: No subscription showing in settings to cancel

Re: Pandora Family Subscription issues

Re: Where is all my music?

Re: iOS: Downloaded content disapeared

Re: What do you add to your Collection? What do yo...

Re: Unable to remove blank song on playlist

Re: Death of Google Podcasts

Re: different versions by same artist

Re: Genre stations play artist messages even with ...

Re: Weird But True Facts.

Re: Profile

Re: Transfer playlist

Re: What station is playing while in shuffle mode?

Re: cant share and my profile picture not there no...

Re: Family plan invitation is accepted but not app...

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