About AdamPandora

AdamPandora · ‎06-21-2023

@sh-nin Can you please send me a screenshot of the now playing screen the next time this happens? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this.

AdamPandora · ‎06-21-2023

That's a good one, @MOHLovesAlaska. My first guess was "because it's corn-y" but your answer is way funnier. 😂

AdamPandora · ‎06-20-2023

@MOHLovesAlaska Oh wow, I had no idea about that!

AdamPandora · ‎06-19-2023

Thanks for following up, @AnnaMHarrison. Let's run through some troubleshooting steps to see if we can resolve this. Please try connecting your device directly via an Ethernet cable and see if that helps. If there is no change, try rebooting your connection: Shut down your device completely; Unplug your modem and router, wait one full minute, and then plug them back in; Wait five more minutes to allow the modem and router to fully boot back up; Turn your device back on and try Pandora again. If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube? You might also try connecting your device to an entirely different network, or using a different device on your current network, to see if your streaming improves. Let me know how it goes.

AdamPandora · ‎06-19-2023

@AnnaMHarrison To clarify, are you only experiencing this issue with Pandora? Have you tried streaming other apps such as YouTube? If not, please try launching the YouTube app and let me know if you experience similar issues there as well. Thanks for your patience.

AdamPandora · ‎06-19-2023

@Manu_Kan_ Could you tell me a bit more about what is happening? Does that error pop up on all of your stations or only some of them? If only some, what are the names of those stations? Also, are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Can you provide me with a screenshot of the error message you're seeing? Thanks for working with me on this.

AdamPandora · ‎06-19-2023

@Lilwill_69 I moved your post over to this existing thread: Error Message: "Are you still listening?" Check out the accepted solution for more information around the Timeout Message. Hope this helps!

AdamPandora · ‎06-19-2023

@MOHLovesAlaska I'm planning on going to Hawaii later this summer, so this might be my favorite one so far. 🤣

AdamPandora · ‎06-19-2023

@TWinslow I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎06-19-2023

@DEfan Genre stations are created and curated by Pandora. Sometimes we might make changes to improve the station experience that can result in some or all modes no longer being available. As an alternative, I recommend creating a new station using an artist or song that you think best represents a particular genre. Hope this helps!

AdamPandora · ‎06-19-2023

@EnderSJ I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎06-18-2023

@oldboats As long as you are signing in with the same email address associated with your existing account, your entire collection should transfer over. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎06-18-2023

This album was amazing front to back. 🔥

AdamPandora · ‎06-18-2023

Looking for new music? Check out some of the hottest tracks to come out this week below. 🔥 Attention by Doja Cat Can we have your “Attention”⁉️ Doja Cat dropped, listen now on Today’s Hip Hop & Pop: Breathwork by Austin Millz A whole lotta ‘Breathwork’ as Austin Millz shares his new EP 😮‍💨 🎧 Listen now: Sad Romance (Deluxe) by CKay Sharing a 'Sad Romance,' CKay delivers his latest project 🥀✨ 🎧 Hear it now: Don't Say Love by Leigh-Anne Debuting her first solo single, Leigh-Anne shares #DontSayLove 🎧 Hear it on New Pop: Yankee 150 by Yandel, Feid & Daddy Yankee Heats rising with “Yankee 150” 🔥🌡️ 🎧 Hear Yandel, Feid & Daddy Yankee team up on their new single, right here on El Pulso: Work Of Art by Asake Debuting a true ‘Work of Art,’ Asake shares his latest project 🎨 🎧 Listen now on Soul & Ginger: Run Away! by Moore Kismet Moore Kismet shares their new single, “Run Away,” and we’re rushing back for a replay 🏃 🎧 Listen now on Qmunity: We Don't Fight Anymore (feat. Chris Stapleton) by Carly Pearce "This song is about a relationship, that people are probably in right now, in the thick of it, that has just run cold," says Carly Pearce of her brand-new single. 🎧 Listen to "We Don't Fight Anymore" ft. Chris Stapleton now on The 615: Take Me Out by Carrie Underwood A song for your date night, hear Carrie Underwood's new single, "Take Me Out" 🤍 🎧 Listen now on The 615: COCO LOCO by Maluma Maluma gets "COCO LOCO" on his new single 🥥🤪 🎧 Hear it now on El Pulso: The Outlaw Side Of Me by Chris Janson Another side of Chris Janson, “The Outlaw Side of Me” is “full of hits and a lot of fun” 🔥 🎧 Hear him on the Takeover on Backroads: Grudges by Kiana Ledé Releasing #GrudgesTheAlbum Kiana Ledé is hosting the Takeover on PLATINUM 🎧 Hear it now:

AdamPandora · ‎06-18-2023

@dyw I moved your post over to the Android space. Could you tell me a bit more about what is happening? Does the music stop when your phone locks or when Pandora is playing in the background? Or does the music pause even when the app is open and in the foreground? Is there an error message when the music pauses? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this.

AdamPandora · ‎06-18-2023

@Shantrell_1 I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to send us a screenshot of the next ad that plays when the music pauses. Thanks for working with us on this.

AdamPandora · ‎06-18-2023

@Incrue It looks like your account was created on 11/07/2008. Thanks for being a long time listener with us! 🎶

AdamPandora · ‎06-17-2023

Happy to hear it, @richings. Enjoy the music!

AdamPandora · ‎06-17-2023

@378018 I do see you have an open case with our support team regarding this issue. Please keep an eye out for their next email reply, and they will be happy to further assist. Thanks for being a part of the Community!

AdamPandora · ‎06-17-2023

@richings I do see you've added two different accounts to your Premium Family plan so far. If your daughter still isn't receiving the benefits of the subscription, please have her sign out of Pandora on her devices, and then sign back in using the email address associated with the Pandora account you added to your plan for her. Let me know if she continues to run into issues with this.

Re: Incorrect Artist Playing?

Re: Laugh Or Smile Of The Day.

Re: Weird But True Facts.

Re: Buffering

Re: Buffering

Re: Error Message: This Station is Currently Not A...

Re: Issue

Re: Laugh Or Smile Of The Day.

Re: Family subscription

Re: Pandora Modes on PC Missing

Re: Pandora name on Alexa

Re: Login help

Re: MICHAEL by Killer Mike

New Music: Picks of the Week (06.18.23) 🎶

Re: Music stops

Re: iOS: App doesn't transition to station playbac...

Re: How old is my account?

Re: Been away for a few years - ads with premium?

Re: Still hearing ads with Pandora Plus

Re: How to add a family member

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