About AdamPandora

AdamPandora · ‎05-26-2023

@kr_2s_darren Sorry to hear that. We've made a small change that should help. Please try again and let me know how it goes.

AdamPandora · ‎05-26-2023

@palady1120 I moved your post over to this existing thread: Ads: Wrong City Check out the accepted solution to this thread for instructions on how you can resolve this. You likely need to update the zip code we have on file for your account. Hope this helps!

AdamPandora · ‎05-26-2023

@Dman3 You should be prompted to watch an advertisement when attempting to select a song to play on demand. Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this.

AdamPandora · ‎05-25-2023

@TofuPanda The Pandora Top Thumb Hundred Chart shows which releases in the last 30 days get the most thumbs up. So this particular chart showed the tracks that received the most thumbs up within the last 30 days as of 5/12/23 - 5/13/23. Hope this helps clarify.

AdamPandora · ‎05-25-2023

@cheaney7 This original issue should have been resolved. I took a look at your account and was unable to reproduce on my end. I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎05-24-2023

@timothymiller21 To clarify, is that comedy skit playing when listening in Shuffle Mode? If so, when listening to Shuffle, you can view which station a particular song is from by scrolling to the bottom of the Now Playing screen. A banner will appear at the top of the window. It should say "[Station_Name] Radio," and then the name of the track. Here is a picture of where it will be located: If that comedy skit plays again, please give it a thumbs down and let me know what station you see it is playing from on your end. Thanks for working with me on this.

AdamPandora · ‎05-24-2023

@nicolekuehl2010 Can you please do me a favor and send me a screenshot of what you're seeing? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this.

AdamPandora · ‎05-24-2023

@Chopper5 Can you please send me a screenshot of the playlist that was added to your collection? I'm not seeing it on my end. (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this.

AdamPandora · ‎05-23-2023

Pandora Update - 5/23/23: Note: This message has been Accepted as a Solution to flag the current steps and/or status of this thread. Hi, everyone! We have received reports from a number of users regarding Shuffle Mode getting stuck on one station. If you haven't already posted on this thread and are experiencing this issue as well, we'd be happy to pass your information along to the engineers who are currently investigating this. First, we'll need you to confirm that you are in fact getting only one station when listening to Shuffle Mode. Check out my message here on how you can confirm what station is playing on Shuffle when listening on a computer. Once that is confirmed, please reply back to this thread with the date and approximate time frame of when Shuffle Mode got stuck on a single station. Thanks!

AdamPandora · ‎05-23-2023

@cmiller92915 I moved your post over to this existing thread since you are experiencing the same issue: Shuffle: Shuffle All gets stuck on one station Your feedback has now been added to the ticket we have open with our engineering team as well. Thanks for your patience in the meantime!

AdamPandora · ‎05-23-2023

Thanks for updating us with that information, @duster7. Enjoy the music!

AdamPandora · ‎05-23-2023

Thanks for the follow up, @thv11. Taehyung should now work to populate V's profile as well.

AdamPandora · ‎05-23-2023

@Saavedro88 @shadenator @Pit107 I checked your recent listening history and do see you were able to reproduce this issue. I've created a ticket with our engineering team and passed your feedback along to them so they can further investigate. Thanks for your patience in the meantime! +++++++++++++++++++++++++ @JoshBranJones Thanks for following up with that information. I took a look at your listening history from today, and all of yesterday, and didn't actually see either of the two stations you mentioned repeat on shuffle consecutively. You should be able to confirm what station a track is playing from in Shuffle Mode - check out my message above for instructions on how to do so. If you are able to confirm that shuffle gets stuck on one of your stations again, please follow up and let me know. I appreciate all of your help with this.

AdamPandora · ‎05-23-2023

@Liefyoungs Thanks for sharing your feedback. It looks like you wrote in about a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand. Because these sessions are funded by advertisements, you can initiate them without worrying about being charged for Premium. If you accept a complimentary Pandora Premium access session (by interacting with an advertisement in order to listen to content on-demand), you'll automatically be transitioned into the Premium experience, which looks a little different from our radio-only or Plus experiences. These Premium Access sessions allow you to create playlists, or collect songs or albums to listen to right away, rather than waiting to hear them play on a station. However, you'll still have access to all of your stations under My Collection if you filter it by Stations. When your Premium Access session expires you'll be returned to your normal Pandora app experience, but we'll automatically save your on-demand music collection for your next Premium experience. If you're eager to jump back into Premium, you can always upgrade your account or check your trial eligibility on the Pandora website. I hope this helps explain.

AdamPandora · ‎05-23-2023

@finernfrogfur It sounds like you may need to check the bookmark that you use to access Pandora. It should only be: https://www.pandora.com If there is anything added onto to it (e.g., https://www.pandora.com/#/genres/top), then erase that. That is most likely the problem. Let me know if this helps.

AdamPandora · ‎05-22-2023

@shadenator @Pit107 @JoshBranJones Thanks so much for providing that information. I took a look at your listening history between 5/18-5/20 and while I did see that some stations played as many as 7 times in a row while in shuffle for some of you, it looks like it may have resolved itself since then. Can you please confirm if you are still experiencing issues with this since you initially reported it last week? If so, please confirm with me the new the date/time you were able to reproduce the issue and I will be happy to further investigate.

AdamPandora · ‎05-22-2023

@LosttheO1963 Can you please send me a screenshot of what you're seeing? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this.

AdamPandora · ‎05-22-2023

@Kayla54 I'm showing your account is currently set up with the free service. The ability to pick and choose songs to play on demand is only an option with Pandora Premium. Before listening to a song on demand, you will first be prompted to watch an ad to initiate a Premium Access session. If you are unable to listen to a song on demand, could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this.

AdamPandora · ‎05-22-2023

@Just_Peachy I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community!

AdamPandora · ‎05-21-2023

Looking for new music? Check out some of the hottest tracks to come out this week below. 🔥 Mourning by Post Malone "Mourning" the night before, Post Malone just dropped his new single 🍻 🎧 Hear it now: WHERE SHE GOES by Bad Bunny He's unforgettable 💯 Bad Bunny drops "WHERE SHE GOES" 🎧 Listen to his new single here: Masih Yuna by Yuna Yuna continues to thrive and evolve in her artistry ✨ 🎧 Hear tracks from her latest EP, 'Masih Yuna,' on Pan-Asian United: Favorite Song (Toxic Version) by Toosii Toosii turns up with Future on their toxic twist of "Favorite Song" 🧪 🎧 Hear it on Top Shelf: AMERICA HAS A PROBLEM by Beyoncé & Kendrick Lamar AMERICA 🗣️ "AMERICA HAS A PROBLEM" 🗣️ Beyoncé and Kendrick Lamar team up for their remix of her #RENAISSANCE hit, taking us to new heights. 🎧 Listen now: CLEAR 2: SOFT LIFE EP by Summer Walker It's gonna be a #softlifesummer as Summer Walker debuts her new EP, 'CLEAR 2: SOFT LIFE' 🤍 🎧 Hear it now: KAYTRAMINÉ by KAYTRAMINÉ, Aminé & KAYTRANADA 🚨 ALBUM OF THE SUMMER 🚨 'KAYTRAMINÉ' is out now! Listen to KAYTRANADA & Aminé's new project here: Mumble Rap 2 by Belly 'Mumble Rap 2' is out and we've got Belly hosting the Takeover on The Sauce, dishing out all his recipes 🤝 🎧 Start listening here: Feel Your Ghost by Tiësto & Mathame Lifting the veil, Tiësto & Mathame drop "Feel Your Ghost" 💫 🎧 Listen now on MIXR: Colmillo De Leche by Carin Leon Get deep with Carin Leon as he hosts the Takeover on RMX, sharing all about his new album, 'Colmillo De Leche'. 🎧 Listen now: Gag Order by Kesha Rediscovering her voice, Kesha shares her new album, #GagOrder 🎧 Listen here:

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