@Merika Were you able to run through the troubleshooting steps @AlyssaPandora provided in her message above? If not, please give those a try and let us know if you continue to run into issues with this. ... View more

@genebel You should be able to shuffle your stations. To do so, sort your collection by Stations, and then click on Shuffle Stations: Let me know if this helps. ... View more

@aeon3100 I have created a ticket with our engineering team so they can help look into this further. Thanks for your patience in the meantime! ... View more

@lummidoc While we have had a number of people report this, it doesn't look like anyone has replied back on this thread after our suggested troubleshooting steps were provided. Can you please try running through these steps and let me know if it resolves the issue for you? Thanks for working with me on this.  ... View more

@MusicFanInSC Unfortunately, this issue is still being investigated by our engineering team. Thanks again for your patience in the meantime! ... View more

@Rob0289 As long as you are signed into the correct account, you should see the same collection as you did on your previous devices. Can you please try signing out of the app, and then signing back in to see if that helps? If not, can you please let me know the names of some of the stations that are missing, and also send me a screenshot of what you are seeing? Thanks for working with me on this. 🤝 ... View more

@ithinktfiam The option to shuffle your stations can be found on the Now Playing screen: You can also find it when sorting your collection by Stations: Hope this helps! ... View more

@Mcjeeps Can you please send me a screenshot of what you are seeing on your end? Thanks for working with me on this. 🤝 ... View more

@AmyGoodfriend Thumb ratings are only visible on tracks that play on your regular Stations - not any of your collected playlists (including My Thumbs Up playlist). This being said, if you manually delete a track from your My Thumbs Up playlist, they should not reappear. Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? What is the name of a track that you deleted from your My Thumbs Up playlist, and it ended up re-appearing? Did the track appear in your playlist again right away as soon as you deleted it? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. 🤝 ... View more

Thanks for following up, @Pegasus16. To clarify, does this only happen when connected to your Bose system? If you stream through the speakers on your computer without connecting to that system, does the same thing happen? Also, are you only experiencing this issue with Pandora? Have you tried streaming other websites such as YouTube? If not, please try launching YouTube and let me know if you experience similar issues there as well. Thanks for your patience. ... View more

Hi, @binLaurence311 @ConnieCastillo @Fixx74. 😁 It's a pleasure to have each of you join the Pandora Community! If you ever have any questions, don't hesitate to reach out to either myself, or one of our other moderators. ( @AlyssaPandora @TannerPandora @ErickPandora ) Hope we continue to see you around some more! ... View more

@KRabbipal Always happy to help. This thread you are commenting on is the new thread I created for you: Custom Shuffle starts playing stations not selected ... View more

@katiewath04 Since you are seeking help for someone else's account, you'll need to reach out to our support team for further assistance. You can contact them directly for assistance here. ... View more

@KRabbipal I created a separate thread with your post since you are experiencing a different issue. I've escalated your feedback over to our engineering team so they can further investigate. Thanks for your patience in the meantime.  ... View more