@wolfpacker I'm thankful for good health, a strong support system, and this cool weather that has taken over California. 😌 Happy early Thanksgiving to you as well!  ... View more

@nick1439 I wanted to reach back out to you about this. I had our engineers go in and take a look at your playlist, and they are not seeing any updates to your Alternative playlist prior to 10/15/20. That being said, I do understand you mentioned that you have attempted to add tracks to that playlist, see "song added to playlist" message, however nothing actually gets added. To get a better understanding of what is happening, we have enabled a trace on your account. Can you please try reproducing this issue for us once more? Try adding new tracks to your Alternative playlist, and check to verify if those new tracks successfully save. If they don't, can you please send us a screen recording of what you are seeing?  If you are unsure of how to do that, please send us screenshots of: the "song added to playlist" message that pops up after adding the tracks a second screenshot of your playlist showing that those songs weren't actually added Thanks again for working with me on this! ... View more

@TommyL Thanks for sharing your experience on the Community. I moved your post over to this existing thread: Error message: "Station is no longer available" Would it be possible to send over a screenshot of the error message that is popping up? Also, are you only experiencing issues with Pandora when WiFi is turned off? Have you tried streaming other apps such as YouTube? If not, please try launching the YouTube app and let me know if you experience any issues there as well. Thanks for working with me on this. 🤝 ... View more

@Dixiegal I moved your post over to this existing thread: Adding member to Family Plan After they receive the family plan invitation, they should be prompted to create their own account if they don't already have one set up. If they already have a Pandora account registered under that email address, they should be able to accept the invitation, and then sign in using their own email address and password. Hope this helps clarify. Let me know if they run into any issues with this.  ... View more

@darci_buttercup Nice to see you around the Community. 👋🏽 Let's try some troubleshooting steps to see if we can resolve this. First, try restarting your iPhone and Apple Watch. Press and hold the side button to power it off, and then do the same to power it on again. If you're still having trouble, try the following steps to uninstall and reinstall the Pandora app on your watch: Go to the Watch app on iPhone. Scroll down and find Pandora. Tap Pandora then disable the Show App on Apple Watch toggle. Finally, switch the toggle back on to begin reinstalling the app. Let me know how it goes. ... View more

@Betsymelend1 Ad-supported Pandora and Pandora Plus are licensed as streaming radio services. Although Pandora Plus offers the ability to listen to up to four stations offline, no downloading or stream-ripping is permitted per our licensing. That said, Pandora Premium, which combines our radio service with on-demand listening, allows subscribers to listen to specific songs, albums, playlists, and certain content offline. If you'd prefer to download music for your personal collection, we recommend buying it from an online music store or authorized retailer. Let me know if you'd like more information about this. Hope this helps! ... View more

@riles1417 I recommend running through these troubleshooting steps to see if they resolve the skipping issue: Firefox Troubleshooting It may also help to stream Pandora on a different browser (ex: Google Chrome) to verify if this issue is specific to Firefox. Let me know how it goes.   ... View more

Always happy to help. 😎 Hope we continue to see you around the Community! ... View more

Hey @Poprocks! Have you discovered any new artists since being with Pandora? If so, who are some of your favorites? ... View more

@billger33 I'm happy to look into this further. The next time this happens, please grab a screenshot of the now playing screen and send that in a reply to this thread. Make sure to provide me with a full screenshot so I can see the name of the station, as well as the name of the explicit track and artist that are playing. Thanks for working with me on this. 🤝 ... View more

@necroholic To clarify, does the error message pop up when you are attempting to add a specific song as variety to one of your stations? Or does it happen when you attempt to create a new station based off of that song? Additionally, what is the name of the song that doesn't appear in search when streaming Pandora on a computer? Let me know. ... View more

@billger33 I moved your post over to this existing thread: Explicit content filter not available A small change has been made to your Pandora account to help with this. Could you try searching again and let me know if that Explicit Filter option appears? You may need to restart the Pandora app to notice the change. Thanks for working with me on this. 🤝 ... View more

@PinkPowder In that case, it would be best to contact the support team of the company who offered the promo code directly. That being said, I did create a case for you with our support team, so please keep an eye out for their message, and they will be happy to look into this further with you.    ... View more

@PinkPowder You should be able to redeem your promo by following the instructions provided in the accepted solution to this thread.  In the meantime, I will also have someone from our support team contact you privately via email to help make sure this gets resolved. Please keep an eye out for their message. 📬 ... View more

@Samuraiboo I moved your message over to this existing thread: Sharing a station by email/mobile Check out the accepted solution to this thread here for instructions on how to share your stations. Hope this helps! 😎  ... View more

@Mrsjones8609 Nice to see you around the Community. 👋🏽 To clarify, are you only experiencing this issue with Pandora? Or does the Allow Background Activity setting turn off for all apps installed on your device? Let me know. ... View more

@nick1439 Thanks for following up with that information. I have created a ticket with our engineering team so they can help further investigate. We appreciate your patience with this in the meantime!  ... View more