@blownsteeda1 I took a look at the Pandora account connected to your Community profile, and it does not appear to be upgraded. I am going to have someone from our support team contact you privately via email to help make sure this gets resolved. Please keep an eye out for their message. Thanks for your patience!  ... View more

@eggbo1 It looks like you already have an open case with our support team regarding this issue. Please keep an eye out for their email reply, and they will be happy to look into this further with you. ... View more

@Deb01 Hand motions are not currently a feature on Pandora. I recommend creating a feature request for your suggestion if that's something you'd like to see added to the service.  Hope we continue to see you around the Community!  ... View more

@PikovAndropov Thanks for sharing your experience on the Community. I recommend running through these troubleshooting steps to see if they resolve the issue for you: Chrome Troubleshooting It may also help to test this out on a different browser (ex: Firefox) to see if this issue is specific to Google Chrome, or reproducible across all browsers. Let me know how it goes. ... View more

@nadschwa Our support team has taken a look at your station and has confirmed that it was originally created as the Adult Alternative genre station. It then appears that you later renamed the station to be What Nadine Likes, Not What She Doesn't. This can be confirmed in a couple of ways - the first of being by going to the station details page. You can see below that Adult Alternative is listed at the top of the Station Created From section: This can also be confirmed when attempting to search and start a station for Adult Alternative. You can see below that searching Adult Alternative will already show that the station has been added to your collection, and if you click the play button, it will actually begin to play your What Nadine Likes, Not What She Doesn't station. While there was once a bug that allowed users to add additional artist/song seeds to their Genre stations, that bug has since been resolved. At this point, it is no longer possible to edit the name of these stations, or to add variety. In the meantime, feel free to create a feature request for your suggestion of editing genre stations here. 💡 Hope this helps explain! ... View more

@Lrj100 No problem - someone from our support team will be sending you an email to gather additional details from you. Please keep an eye out for their message. ... View more

@Mendee Yes - it looks like they sent you an email earlier this morning requesting additional information from you. Make sure to reply back directly to that email, and they will be happy to further investigate this with you. ... View more

 @apeters324 Thank you for sharing your feedback on the Community. Blocking an artist from your stations: It's true that there is not currently an immediate way to prevent certain artists from playing on your stations. If you haven't yet already, I recommend giving this existing feature request a ❤️ to express your interest in getting it added to the service: Blocking/Muting Certain Artists / Song Selection Rules Thumbs aren't recognized across platform: Thumbs are station specific, so please feel free to Thumb Up and Thumb Down accordingly. Giving a Thumb rating on one station will not affect any of your other stations. So continue to thumb down each artist you don't want to play on all stations they play on. Over time, Pandora will learn to play less of their music, and more of the music you actually want to hear. Hope this helps! 😁 ... View more

@Choirboy Nice to see you around the Community. 👋🏽 There isn't currently a feature that allows you to manually create a playlist based off of your collected radio stations.  If you'd like to see something like that added to the service, I recommend creating a feature request for your suggestion here.   This being said, Pandora does automatically generate these type of playlists for you. After you have thumbed up enough songs on any given station you've created, we'll automatically generate a "Thumbs Up" playlist for that station. In other words, we'll collect your thumbs up from that station into a unique playlist, so you can access all of your favorite tracks whenever you want. Hope this helps!  ... View more

@Luv2quilt311 Could you tell me a bit more about what is happening? To clarify, do you tap on the Shuffle icon and nothing happens? Also, are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot/screen-recording of what you're seeing? Thanks for working with me on this. 🤝 ... View more

@Mendee I have escalated your report to our User Support team. They will be contacting you privately via email to help look into this - please keep an eye out for their message. Thanks for your patience in the meantime!  ... View more

@celticleaf You should be able to edit what stations you want to include in your Shuffle mix. To edit which stations are played during Shuffle: Go to My Collection. Free and Pandora Plus listeners, swipe the Shuffle Stations icon bar at the top of your stations list from right to left. Then tap the Pencil that appears. There, you can select or deselect which stations you'd like to appear in your Shuffle by Station or Genre. Tap Save on the top right corner of your screen when done. If this option still isn't showing, can you please send me a screenshot of what you are seeing? Thanks for working with me on this. 🤝 ... View more

Thanks for clarifying that with me, @Meltdown81. I recommend creating an additional feature request for your suggestion, here. This will give others around the Community a chance to upvote your idea, and express their interest in getting it added to the service as well. Hope we continue to see you around the Community!  ... View more

Thanks for following up with that information. Before I pass your feedback along to our engineers, can you please try running through the troubleshooting steps @TannerPandora provided in his message above? Let me know if this helps. ... View more

@bloopeanut  This issue is usually specific to the network you're using to access Pandora, or due to an error on the device itself. First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete. If you're still having the same problem, then please try a few standard network troubleshooting steps: Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps. Try rebooting your modem and router and restarting the device. Try removing and re-adding the app (if this is possible on your device). You can also contact the manufacturer directly to troubleshoot your specific device and settings. Hope this helps. Let me know how it goes. ... View more

@ccars99 Glad to hear things are back up and running again. If this continues to be an issue down the line, please make sure to reach back out to us and let us know. Thanks for listening! 😎 ... View more

@Meltdown81 Nice to see you around the Community. 👋🏽 Manually selecting next track in queue: It's true as @AlyssaPandora mentioned in her message above, that if you add a station to your queue, it will play that station continuously until you manually select the next item in your queue. If you haven't yet already, I recommend upvoting this existing feature request with a ❤️ to express your interest in getting it added to the service as well: Queue Next Track Regardless of Playlist or Station Currently Playing Not seeing upcoming songs in custom queue: You should be able to see all content you've added to your queue. You can view your queue from the Now Playing screen, either below track details (if you're listening to a station) or below the tracklist (if you're listening to an album or playlist). If you aren't seeing those upcoming tracks, can you please do us a favor and send a screenshot of what shows in that section of the app after adding content to your queue? Thanks for working with us on this. 🤝 ... View more

@MHC Could you tell me a bit more about what is happening? To clarify, are your playlists not showing at all when launching the Pandora app on your phone? Is there an error message when you attempt to add new songs to your playlists? If so, what does it say? Can you provide me with a screenshot/screen-recording of what you're seeing? Thanks for working with me on this. 🤝 ... View more

@Andy3 While there isn't currently a way to change this, I recommend giving this existing feature request a ❤️ to express your interest in getting it added to the service as well: Option to Block all songs that censor explicit content Hope we continue to see you around the Community!  ... View more

Thank you for the update, @ktorster. Our engineers are still investigating this issue, so I will make sure to pass your additional feedback along to them. Thanks again for all your patience with this!  ... View more