About AdamPandora

AdamPandora · ‎04-23-2024

@tommywimmer @TFO Thank you for reporting this.

AdamPandora · ‎04-23-2024

@dbraunst1 @Rensong I moved your posts over to this existing thread: Android: Adding Variety on station details page leads to blank screen The most recent update regarding this issue can be found in the accepted solution. Any new updates will be posted there.* In the meantime, I've made sure to pass your feedback along to our engineering team. Thanks for your patience!

AdamPandora · ‎04-23-2024

@kirbyfpayne I moved your post over to the Desktop space. I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps: Chrome Troubleshooting Let me know how it goes.

AdamPandora · ‎04-23-2024

@Mgrizzaffi You should be able to reset your password to something new. Check out this thread for instructions on how to do so: How to reset your password If you continue to run into issues, please contact our support team directly for further assistance here. Hope this helps!

AdamPandora · ‎04-22-2024

@JackF Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this.

AdamPandora · ‎04-22-2024

@asulaw A copy of your latest receipt has now been emailed to you. If you haven't already done so, I recommend giving this existing idea a ❤️ and leaving a comment to express your interest in getting that option added to the service. Hope this helps!

AdamPandora · ‎04-22-2024

Define My Name by Nas & DJ Premier N-A-S, new songs hard & live 🔥 Nas & DJ Premier team up for "Define My Name" 🎧 Hear it now: THE TORTURED POETS DEPARTMENT: THE ANTHOLOGY by Taylor Swift And just like that, Taylor Swift multiples 'THE TORTURED POETS DEPARTMENT' with 'THE ANTHOLOGY' ✨ 🎧 Listen to the 15 additional songs here: FTCU (SLEEZEMIX) (feat. Travis Scott, Chris Brown & Sexyy Red) by Nicki Minaj Nicki Minaj enlists Travis Scott, Chris Brown & Sexyy Red for "FTCU (SLEEZEMIX)" 💥 🎧 Hear it now: Going Home (Live) by Tyler Childers Enough gas just to get him back, Tyler Childers shares "Going Home" 🎧 Hear it now: Greatest Gift (Reimagined) by Jorja Smith Jorja Smith presents “Greatest Gift” 🎁 🎧 Hear it now: HERicane by Lucky Daye Coming in like a "HERicane," Lucky Daye debuts his latest single ⛈️ 🎧 Listen now: Dark Matter by Pearl Jam Lurking in the shadows, Pearl Jam release 'Dark Matter' 🎸 Hear them host the Takeover on DECIBEL!, sharing all about this new album. 🎧 Listen now: RnB by Ruger & BNXN They're in a whole other league with 'RnB' 🛩️❤️ Hear Ruger & BNXN host the Takeover on Soul & Ginger, chatting all about this collaborative album: 🎧 Listen now: Teka by DJ Snake & Peso Pluma DJ Snake & Peso Pluma team up for "Teka" ⚡ 🎧 Hear it now: Starburster by Fontaines D.C. Ahead of their upcoming album, Fontaines D.C. release "Starburster" 💥 🎧 Hear it now: Cyah Trust People by Byron Messia & Zambie Keeping his cards close, Byron Messia & Zambie releases "Cyah Trust People" ❌ 🎧 Hear it now: REBEL by Anne Wilson Bright & bold, Anne Wilson celebrates the release of 'REBEL' by hosting the Takeover on Backroads 🤍 Hear her exclusive commentary & all about the album. 🎧 Listen now: Espectacular by Sky Rompiendo & Rauw Alejandro You can look but not touch as Sky Rompiendo & Rauw Alejandro unleash "Espectacular" 🔥 🎧 Hear it now: Fame Won’t Love You (feat. Paris Hilton) by Sia At the end of the day, "Fame Won’t Love You" 🌟 🎧 Listen to Sia's new single feat. Paris Hilton, right here: A Love Trinity by Alex Tyree It springs from the mountains above, Alex Tyree debuts 'A Love Trinity,' presented by Feel the SPACE ❤️‍🔥 🎧 Listen to the EP now: Damascus by Elvie Shane Piecing together stories from over time, Elvie Shane shares 'Damascus' ✍️ 🎧 Listen here:

AdamPandora · ‎04-22-2024

Happy to help with this, @Daddy_bryan420. I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously. I recommend changing your password to something new and not easily guessed. Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access. Next check the Inbox associated with that email address in order to continue through the password reset process. If you don't see the message in your Inbox, please check your Spam or Junk folder.

AdamPandora · ‎04-22-2024

@Jamiecarter I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎04-22-2024

@Cat_tail207 I moved your post over to this existing thread: Recovering Deleted Stations or Playlists While there isn't a way to view a list of your deleted stations, I'm happy to help restore them for you on my end. I've gone ahead and restored the following stations: Hawaii Radio Hawaii Radio 2 Hawaiian Radio Hukilau Radio For future reference, you can always recreate deleted stations by creating a new station from the same artist or song (that was deleted). For instance, if the artist seed for your station is Tony Bennett, try creating a new Tony Bennett Radio station, and your original station should reappear along with your thumb feedback. Here's an article with instructions on how to create a new station. Hope this helps!

AdamPandora · ‎04-22-2024

@AstridA2 I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to try reproducing this on your end. If it happens again, please send us: the name of the out of place song/artist that played in Shuffle a screenshot of the out of place track that played in Shuffle (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) the names of the stations you included in Shuffle at the time Thanks for working with me on this.

AdamPandora · ‎04-22-2024

@NaterI moved your post over to this existing thread: Linked Thumbs Up playlist hasn't been created for station yet Can you please give the names of the specific stations where their linked Thumbs Up playlists haven't been created yet? Also, can you please confirm what device you stream Pandora on? Do you usually listen on your computer? Let me know.

AdamPandora · ‎04-22-2024

@Beachbum79 I moved your post over to this existing thread: Android: Adding Variety on station details page leads to blank screen Your feedback has now been passed along to the engineers who are looking into this. Thanks for your patience in the meantime!

AdamPandora · ‎04-22-2024

@Otter1101 Unfortunately, attaching images or videos via email will not actually appear within the community thread. You will need to open this community link in a web browser in order to provide attachments. This being said, I took a look at your account, and do not see any playlists in your collection: I also sorted your collection by Songs, and do not see the track by Doja Cat you mentioned: If you are still experiencing issues with this, can you please send me a screenshot of what you're seeing? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks again!

AdamPandora · ‎04-22-2024

@abbo @KPreston Thank you for reporting!

AdamPandora · ‎04-22-2024

@guitarguru Glad to hear things are back up and running again. If this continues to be an issue down the line, please make sure to reach back out to us and let us know. Thanks for listening!

AdamPandora · ‎04-22-2024

Pandora update (04/22/24): Hi, everyone! We are aware of this issue and believe the problem has been fixed. To confirm, please check your Manage Family settings - if any invitations are still pending, you will need to re-invite those users. To invite someone to your family plan: Make sure you're logged in with your primary account (the one you used to upgrade to Premium Family); Visit the Subscription section of the account. Select Manage Family to view the main family plan management page; Send a family plan invite to an email address your family member can access, even if it's different from the email address on their Pandora account. (They'll be able to enter the login information for their Pandora account later, even if its under a different email.) Have them open the invite email, and follow the prompts to add their Pandora account to your family plan. We will be blocking this thread from further replies. If you continue to experience issues with this, please create a new thread in our Subscriptions space, or contact our support team directly for further assistance here. Thanks for taking the time to report this, everyone!

AdamPandora · ‎04-22-2024

@Timecubist I moved your post over to this existing thread: Play next selection feature If you'd like to see a "play next" feature added to the service, I recommend creating a new thread in our Ideas space here. Thanks for being a part o the community!

AdamPandora · ‎04-22-2024

@JEE73 I moved your post over to this existing thread: Am I eligible for any free trials? I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎04-22-2024

@LSB I moved your post over to this existing thread: Ideas: Notification for duplicate songs within playlists on web Make sure to upvote this Idea with a ❤️ as well if you'd like to see this option added to Pandora. Thanks for being a part of the community!

Re: Incorrect lyrics

Re: Can't add new bands on station

Re: Chrome: Screen freezes and becomes unresponsiv...

Re: Unable to reset password

Re: Changing songs last 10min. Restart pandora wor...

Re: Direct billed - Copy of Invoices/Receipts

New Music: Picks of the Week (04.22.24) 🎶

Re: Removing other devices

Re: Need Help

Re: Recover a deleted station

Re: Shuffle plays songs from non-selected stations

Re: Generating a playlist from one of my stations

Re: Add Variety not working

Re: Unable to remove song from Collection

Re: Incorrect lyrics

Re: How to edit playlist

Re: (RESOLVED - 04/22/24): Family Plan invites not...

Re: Play next feature

Re: Pandora Plus trial

Re: Requested new features

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