@monib49 I moved your post to this thread since you had a similar question. While there isn't currently an option for a screen saver when streaming Pandora on your TV, I recommend creating a feature request for your suggestion here. 💡 Hoe we continue to see you around the community! 👋🏽 ... View more

@Sandman44 This issue is usually specific to the network you're using to access Pandora, or due to an error on the device itself. First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete. If you're still having the same problem, then please try a few standard network troubleshooting steps: Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps. Try rebooting your modem and router and restarting the device. Try removing and re-adding the app (if this is possible on your device). You can also contact the manufacturer directly to troubleshoot your specific device and settings. Hope this helps. Let me know how it goes. ... View more

@Mikewhitis60 It looks like your subscription through Google Play is still running. You will need to wait for it to fully expire before you can actually upgrade through Apple. Once you cancel your subscription and you start hearing ads again, you will be able to upgrade from your iOS device so that your payment will be processed through your iTunes account. To upgrade from an iPhone or iPod Touch, go to the Profile tab, tap the Settings gear in the top right corner and select Upgrade. (On an iPad, tap the gear symbol at the bottom right corner and find Upgrade.) Hope this helps!  ... View more

@Nc4lif Thank you for your feedback - I definitely understand your frustration with this. For more information on why these advertisements are playing on your Pandora Plus account, check out my post here. You can also get in touch with our support team directly if you have any additional questions. Hope we continue to see you around the community! ... View more

@kkbel212 Our support team mentioned you currently have a case open with them regarding this issue. Keep an eye out for their email reply and they will be happy to look into this further with you.  ... View more

@elementonmain Thanks so much for pointing this out. We really appreciate your taking the time to let us know. I've forwarded this to the people who take care of the collection. We'll look into it ASAP. ... View more

@tom2 If you create a customized playlist with a set list of tracks, then Pandora shouldn't add any additional songs to it. What is the name of the playlist this is happening on? I'd like to take a closer look. ... View more

@MusicFan0031 I think I might see what the issue is here. Do you happen to use an Amazon Alexa enabled device to stream Pandora? Let me know. ... View more

@MusicFan0031 I moved your post to this thread since it sounds like Thumbprint Radio is missing from your collection. That being said, I reached out to our support team and they verified that Thumbprint Radio has not been deleted from your account, and you should still be able to play it. It may help to sign out of the app/website, and then sign back in if it isn't showing there. If that doesn't help, can you please do me a favor and send me a screenshot of what you are seeing? Thanks for your patience. ... View more

@pouyin I moved your post to this thread as you should be able to locate your collected stations with the steps @AlyssaPandora provided in her message above. If you continue to run into issues, can you please let me know what device you are using when you are unable to locate your stations? ... View more

@tdehan Did you have a chance to review my message above for instructions on how to sort your stations alphabetically? If you continue to experience issues with this, please send me a screenshot of your collection not sorted alphabetically despite the A - Z option being selected.  ... View more

@Pieflyer I moved your post to this thread since it sounds like you are experiencing a similar issue. Our engineers are aware of this issue and currently working on a fix. I have passed your feedback along to them in the meantime so that they can take a closer look. Thanks for your patience. ... View more

@lifesperks Nice to see you around the community. Selecting a default station: That is correct - there isn't technically a feature on our website or app that allows you to select a default station upon start-up.  If the existing feature request for this gains enough traction, it may be something our product team considers implementing in the future. I recommend giving the request a ❤️to express your interest in seeing it added as well.  With this being said, there is a slight workaround for this if you stream Pandora on a computer. If you click on the station in your collection (if it's the first station in the list, click on another and then back to that station) and copy the URL that appears, you can create a bookmark in your browser to that station. If you open Pandora from that bookmark, it will launch with your desired station. +++++++++++++++++++++++++ Support for issues: There are a number of other ways you can contact us with any questions you have: Via email: you can create a message through our help page to contact our User Support team. Live chat: you do have the option to live chat with someone from our User Support team which can be initiated through the help page. Agents are typically available for chat Monday - Friday between the hours of 8AM - 3PM (PST). Via social media: you can Tweet @PandoraSupport, or post on our main Facebook page for assistance Via the community: we are always happy to try and answer any questions here as well - you can create a new post, or find an existing post to comment on if it is related to what you are asking Hope this helps! 😎 ... View more

@kalexi13 Since your subscription was purchased through Google Play, you should be able to follow the steps linked here to cancel. With that being said, someone from our support team will be reaching out to you separately via email to help make sure this gets resolved. Keep an eye out for their message. ... View more