@mhowlett33 It sounds like you may have two Pandora accounts set up.
I am going to have someone from our support team contact you privately via email to help make sure this gets resolved.
Please keep an eye out for their message.
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@LincolnHyde Thanks for following up.
I recommend running through the troubleshooting steps listed on our help site to see if it resolves this.
Let me know how it goes.
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@katemehl I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
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Thank you for the response and forwarding it to your team, main reason why I was wondering about it was in the description it says that it updates every Monday and I wasn't sure if it was an automated thing on their end or if there was a problem rolling out the updates to those playlists in particular. Thank you again.
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@Jaia6 We believe this issue should now be resolved - can you please try running through the troubleshooting steps on this page for Google Chrome?
Let me know if this helps.
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@rocomo0001 Our support team took a look at your account and it appears you have a Christmas Radio station collected.
I recommend removing that station from your shuffle mix to prevent Christmas music from playing when shuffling your collection.
You can learn how to edit your shuffle here.
Hope this helps!
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Thanks for sending these details over.
I'll be sure to pass this along over to our engineering team for further review.
Many thanks for your patience during this time! @Wumperous
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@sarah_green_one I'm happy to look into this.
Can you please send me a screenshot of the Now Playing screen when your Thumbs Up and Thumbs Down options are missing?
Thanks for your help with this.
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@ALDAWG It might help to try switching up the stations you are listening to.
Remember, you can create up to 250 stations on your account, so feel free to create some new ones if you are looking to find something to match your moods a little better.
Enjoy the music! 😎
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