@dstevener Thanks so much for providing this helpful information. I've shared this with our engineering team to investigate. We appreciate you taking the time to report this.  Thanks for your patience while we look into this! 🎧 ... View more

Hi there, @kinders31. 👋 Thanks for letting us know about this. I was able to restore your Thumbprint Radio station. Could you check to see if you're able to view it from your Samsung Galaxy Note 10+ now? You may need to restart the app to notice the change. Let me know how it goes. 🎧 ... View more

The playlist is not a solution. I don't want to spend the time entering 1,000+ songs which would probably take enough time that by then Pandora will have come up with a better solution such as adding all of an artists songs or entry of entire albums. ... View more

@Rufous Glad to hear things are back up and running again. If this continues to be an issue down the line, please make sure to reach back out to us and let us know. Thanks for listening! ... View more

@Robert78 Nice to see you around the community.  Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot/screen-recording of what you're seeing? Thanks for your help with this!  ... View more

Hey, @lilspriggles. 👋 Thanks so much for posting, and I'm sorry for the trouble with downloading your tunes. Looks like you have a Pandora Premium subscription associated with your account. @AdamPandora mentioned this in his post above and I think it may be helpful.  Pandora will never use the last 500MB of storage, so we will only download as many stations as we can before we hit that limit.  Could you try signing out of the app on your Samsung S5 and sign back in? This will actually reset the download process. Then, make sure to keep Pandora in the foreground of your device while the download completes. Let me know how it goes. 📲 ... View more

Hey there, @vballkarl. 👋 Sorry for the trouble with your podcast episodes. I moved your post over to this thread: Old podcast episodes no longer available  Our engineering team is aware of this issue and are currently working on a fix for this. In the meantime, I've shared your feedback on the ticket we have open for this!  Thanks so much for posting on the community! 🎧 ... View more

@taneisha-2008 While your stations won't be visible in your profile, you should be able to view them by sorting your collection by Stations. To sort My Collection on mobile: Tap the row just under the Recently Played carousel, and a menu will drop down that will allow you to filter your collection. You can then tap on Stations. To sort your collection on web:  Go to My Collection.  Click on Stations. Hope this helps! 😎 ... View more

Thanks for the update, @christine2020.  I have received a report about this in another thread (but not Apple Watch related): App Stops Working When Ads Appear  Have you noticed any other advertisements freezing? If so, please provide the following info as I'd like to report this: Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? Let me know. ... View more

@Thedude91 I'm showing your account is still set up with the free service. Please have the main account holder of the plan contact our support team directly here, and they'll be happy to further assist with this. Thanks for being a part of the community! ... View more

So Pandora cannot provide the data associated with my account, hardly seems reasonable? ... View more

@SkinLab133 Glad to hear things are back up and running again. If this continues to be an issue down the line, please make sure to reach back out to us and let us know. Thanks for listening! ... View more