Hi @JloCle
Seems like you've tried all the basics. Let me enable a trace on your account.
I've removed the device association with your Pandora account, this will log you out automatically. When this happens, go ahead and log back in, try Pandora again and let me know the time and date you experienced this issue.
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Hi @sdrhodes! Thanks for the clarification.
I tried to replicate on my Chrome browser and wasn't able to, the slider did change to white when I started the Cody Jinks station. Sounds like you're experiencing a bug. 😖
I'll go ahead and start a ticket for this and report your experience to our engineering team.
Thanks for calling this out.
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Hi @rachelm234! Thanks for posting.
I moved your message over to an existing post here.
Make sure you're on the latest version of Pandora. Then use the following steps:
Open Pandora.
Tap Profile.
Next, select the Settings gear in the upper right corner.
Then tap Advanced.
Under Bluetooth for devices, toggle the 'Enable Launch From Car' button off to disable this.
Once disabled, try launching Pandora via Bluetooth only and let me know if you continue to get the accessory screen.
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Hey @OldMikee! Thanks for posting.
I moved your post over to a thread that I believe may be happening with your Grace Digital device.
If Pandora no longer plays on your Grace Digital device and your device is older than 2017, please be check out the accepted solution above.
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Hi @Erinegun1!
Thanks for the great feedback for Podcast! I've been in the same boat when listening to Podcast and trying to scroll to the next thing I want to listen to.
Hope to see you around community more!
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Hi @sdrhodes!
I moved your post over from Feature Request to the Desktop Board because I believe you may be experiencing a bug.
I've been trying to replicate this issue on my own desktop app and the volume slider and icon have changed color to contrast with a dark background from the album art. Can you let me know an album you were listening to when this happened? I tried albums from Metallica and AC/DC and both times the volume slider and icon changed for the dark background.
In the meantime, can you tell me a little more about your computer?
If you're on Windows:
Make and model of your device;
Mode: Desktop or Tablet?
Network (Wi-Fi or 3G/4G/LTE);
Pandora version (under Pandora Settings on the bottom left);
Windows version & build.
If you're on a Mac:
Make and model of your device;
Network (Wi-Fi or LAN);
Pandora version (Go to the App Menu Toolbar, select Pandora then About Pandora);
Mac version (Click the Apple Icon on the Menu Toolbar them About This Mac).
Does the same thing happen on a web browser?
Thanks for the help!
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Hi @brake4bots!
I've let our engineering team know about your experiencing with casting on your Android TV.
Can you let me know the following:
Make and model of your phone?
Pandora version?
Android OS?
Thanks!
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Hi @ike1562! Thanks for posting.
Is your Vizio connected to the internet via WiFi or Ethernet? Does this happen only on the TV or other devices like a computer or mobile device?
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Hi @Echarles! Thanks for posting to community. 👋🏻
I checked the Pandora account associated with your community profile and it's currently set to our free ad-supported service. It also looks like it hasn't been upgraded previously.
Sounds like you may have another Pandora account under a different email address.
Since email address are not allowed on community, I'll send you a private message to follow up.
Please be on the look out for this message. 😃
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Hi @jazzy_guy! Thanks for posting your experience to community.
I've created a ticket so that our engineering team can investigate what may be happening.
I've gone ahead and added your info to this ticket and will make updates in this thread as they are made available to me.
Thanks for letting us know and for your patience while we look into it! 😃
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Hi @MatthewLove! Thanks for posting to community.
I moved your message over to an existing thread that I believe is similar to your experience: Android: User profiles don't load in Find Friends menu
We're actively investigating this issue. I'm happy to add you to our ticket. Could you please provide the following info for your device:
Model:
Android version (Settings > About Phone):
Build number (Settings > About Phone):
Android Security Patch Level, if noted on your device (Settings > About Phone):
Pandora version:
Open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
Thank you for your help and continued patience! 🙂
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Hi @Landeon! Thanks for posting.
How is your smartphone connected to your car? (Bluetooth or USB)
What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)?
What is the make, model and year of your vehicle?
If you have an aftermarket stereo, what is the make and model of that device?
Is your vehicle equipped with Android Auto or Apple CarPlay?
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Hi @Janiemarie52! Thanks for posting.
There is not currently a way to edit your Shuffle (or "QuickMix," on some older devices) directly from your device. However, you can edit your Shuffle from a mobile device or the Pandora website.
The changes would apply to all devices, like your TV. Keep in mind, you may need to close and reopen Pandora on the original device in order to see your changes.
Hope this helps!
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