Hi @-Nat  Welcome to community! I was able to locate your original station, "Smooth Jazz Radio" and restore it to your collection. You should now see it in your collection.  Let me know if you continue to have trouble.  ... View more

Hi @HowieBK  Welcome to community! Thanks for the feedback! I moved your post over to our Ideas Board since this is the best place for feedback and new ideas for Pandora.  The status of your post has been updated to Open Ideas. Thanks for taking the time to visit community! Hope to see you around more.  ... View more

Hi @varinamy  Thanks for writing! Sorry to hear you're having trouble in your Mazda.  To confirm, are you connecting with Bluetooth or a USB cord. Can you also let me know your Android OS and Pandora version? Thank you for the help! ... View more

Hi @KonaBill  Welcome to community! To clarify your experience, is your wife listening to Pandora on her phone or is she using a third-party device, like Sonos, a TV or smart device? In the meantime, can you do me a favor and uninstall and reinstall Pandora on your phone. I'm wondering if there is something cached, that may be accidentally tripping the message. Please note that as a Pandora Plus subscribers, this will remove any offline content you may have. However, this content should automatically download once again.  I've also enabled a trace on your account to help me take a closer look. After you uninstall/reinstall the app and you run into the experience again, let me know. Be sure to include date, time and your timezone.  Thanks for your help! ... View more

Hi @Purplecorn0  Welcome to community! Unfortunately, there isn't a way to remove the Search History. However, you can sign out and back in and it should remove it. Not ideal, I know, but it works in a pinch. In the meantime, I've passed along your feedback for this functionality.  Thanks for visiting community! ... View more

Hi @Sweetpee  Welcome to community! I don't see a Pandora account listed under the email that is currently pending. To clarify, when you went through the process of adding the account was the new account created? If not, then I would go ahead and create a free Pandora account using that email address, and then try adding it once more.  If you continue to have trouble, let me know. Thanks! ... View more

Hi @Dmcgp972  Welcome to community! When you receive the error are you connected to: Cellular Network Home WiFi Work WiFi Do you connect to a VPN either on your phone or at the network level? Thanks for the help with this additional questions.  ... View more

Hi. @Trgarrett1  Welcome to community! Would you say that this happens after a short phone call (like, 5 minutes) or a long phone call (more than 20 minutes)? In the meantime, let's check on some settings. Sometimes, the Android OS may optimize peformance on your phone and close apps to conserve battery power. Let's try the steps below to see if it will help. Please note, the steps below are general and may not apply to all Android versions available. If you find that these steps don't apply, please refer to your user's manual for specific steps  to manage battery optimization Please try the following steps: Open your device Settings and then Apps. Scroll to find Pandora or use Search in the upper right hand corner. Select Battery Next select Unrestricted. If you continue to have trouble, let me know your Android OS and Pandora version. Thanks!   ... View more

Hi @surfer433  In most cases, your mobile OS controls Bluetooth playback to assist with launching your recently used media apps when connected. This is true with other music streaming services like Spotify and Apple Music. I've had the same experience when connecting in my car or speaker with Bluetooth, Apple Music will launch and begin playing. This is almost always true if I've played the app most recently. In these cases, I've found the best way to prevent Pandora or other streaming service from launching is to completely close the app.  However, when in the vehicle, in most recent models that support SDL, disabling the 'Launch from car' feature should help to prevent Pandora from launching and playing in the car. If this is not happening for you, I can report this experience for further investigation. Please let me know your OS and Pandora version.  ... View more

Hi @paule  Welcome to community! Are you having trouble shuffling your stations or songs within a playlist? Let us know and we can help out! ... View more

I’m pretty consistent, to be honest. I’ve always listened to different genres daily. And since I live in the Bay, seasons aren’t really a thing—it’s pretty much sunny every day.   ... View more

Hi @surfer433  Welcome to community! Try disabling Launch from Car from your Pandora settings - Profile > Settings > Advanced > Bluetooth Devices > Disable 'Enable Launch From Car'.  ... View more

Summer time favs! 😎☀️ These are always fun. 1. Summer Playlist 🎶 AND Summer Reading 📚 2. Jazz in the Park 🎷 or Silent Disco  3. Frozen Yogurt 🍨 4.  Sunset Walk 🌅 5. Pandora Shuffle 🔀 6. Sunglasses 🕶️  7. Farmer’s Market 🥕 8. Poolside BBQ 🍗 9. Sunroof Open 🚘 10. BBQ 🍔 11. Summer Pop Hits 💃 12. Street Fair 🎡 ... View more

Hi @starshadowhe  Welcome to community! To help keep things organized I moved your post over to the My Collection Board. Looks like you may have written in a support case with our Care Team. I see that they have responded to your email. To avoid any confusion, I recommend following up with the agent if you have an additional questions.    ... View more

Hi @Hairybooger  Welcome to community! I checked out your Pandora account, it looks like you may have a Roku 3. Is that correct? I see the last connection with your Roku was from 2018. It may help to run through some of our troubleshooting and create a new connection with Pandora.  If you haven't already, please try the following steps to see if they will help improve your experience: First, let's reboot your Roku using the following steps: Press the Home button on your Roku remote. Scroll to select Settings. Next select System and then Power. If you don't see Power, skip to the next step. Finally, select System Restart. If you still have trouble, remove the Pandora channel from My Channels, and try re-adding it from the Channel Store. (You can find the Remove channel option by pressing the * key on your remote while the Pandora channel is highlighted on the home screen.) ... View more