Hi @SallyB  Welcome to community! To clarify, does this happen when playing through a single HomePod or when connecting multiple HomePods together? If it's through multiple HomePods, could you try playing through one speaker and let me know if you have the same experience? ... View more

Hi @spower  Does Alexa acknowledge the command, but nothing happens, or does it try to play something else? Could you try renaming your playlist to something like "Happy" or similar, then use the voice command, "Alexa, play 'Happy' playlist on Pandora". Let me know how it goes.   ... View more

Hi @Nolanster  Thanks for the updates. Glad to hear your playlists have returned, but sorry to hear your two largest playlist are still having trouble. I don't believe there are any other troubleshooting steps that I could offer that would help effectively resolve this issue for you. Also, after spending some time looking over the trace logs for your account, I didn't see anything that looked abnormal. Therefore, I've gone ahead and passed this along to our engineering team for further investigation.  Thanks for your patience! ... View more

You're all set, @TansyAnnie! Welcome to Pandora Community! Feel free to check out and meet other Pandora community members with our Introduce Yourself thread, or post your favorite artist and albums in Music + Podcasts. Let us know if you have any questions. ... View more

Hi @Queenofpony Welcome to community! If you'd like to suggest songs or albums that may not be on Pandora, you can post on our Music Suggestions list. Thanks for being part of community! ... View more

Hi @BrianLaRose  Is this happening on a personal computer, at home, using your WiFi, or a work computer, with an employer connection? Have you noticed a similar experience when using the mobile app? ... View more

Hi @MCDane  Welcome to community! Since this isn't a current feature, I've moved your post over to our Ideas Board. This is the best place for feedback and ideas you'd like to see for Pandora. We appreciate you taking the time to post your feedback. Thanks for being part of community!     ... View more

Hi @spower  Welcome to community! Can you let me know the name of the playlist you're having trouble with and the exact voice command that you're using? ... View more

Hi @Wittyone73  Sorry for any confusion. Offline listening is available on mobile devices that are subscribed to Pandora's Plus or Premium plans. For more information about offline listening, please visit our Help Center page for Offline Mode and Downloads. ... View more

Hi @Danold  Offline Mode was introduced to address cellular connection issues, so offline content is only available to download on mobile devices.   ... View more

Thanks for the follow up, @MadMax8169. I see that you have a new sign in on Nov 11, did you uninstall and reinstall the app then? I checked out the playlist, and I don't see anything obvious, so I've enabled a trace on your account. Can you manually sign out of the app, wait a few minutes, log back in and try playing either of those playlist again. I'd like to check the trace log to see if anything shows up. Thanks! ... View more

Hi @Knotthead  Welcome to community! Thanks for you posting your experience. I've created a new thread since you mentioned using Android Auto, and the other thread was specific to PandoraLink. I see that you have a recent log in. Did you try some some troubleshooting before reaching out? If so, can you let me know the steps you took. Have you cleared the cache and data already? Also, does this only happen when connected to Android Auto, or when you're listening through phone as well? Thanks! ... View more

Hi @Nolanster  I've created a new post based on your experience. Could you share a few extra details about what is happening when you try to play your My Thumbs Up Playlist? Does this happen in Online Mode, Offline Mode, or both? Based on your description it seems like the playlist is unresponsive when trying to play, does that sound accurate? Do you know if this only happens on your iPhone or on another device like a web browser?   ... View more

Hi @MadMax8169  Thanks for posting, sorry to hear this is happening. To clarify, does this only happen when you're in Offline Mode, or when you're online as well? Can you let me know the name of the playlist? ... View more

Hi @melissaplindsay! Welcome to community! Let's see if we can find out what is happening. Can you tell me more about your experience? Does the app not open? Does it open but crashes immediately after? Does it open but not play a station? Have you tried any troubleshooting steps yet? If yes, let me know what you've tried. If haven't, let's first begin with uninstalling and reinstalling the app. If you need step on how to do this, let me know. Thanks! ... View more

Hi @EntropicLynx  Sorry for the delay, I was out of the office with a cold. Thanks for the screenshots, I see what you mean now. Unfortunately, since this is across platform, there isn't any troubleshooting steps I can offer that I believe would help to resolve this. I've gone ahead and reported your experience to our engineering teams so that they can review further. Thanks for letting us know! ... View more

Yes, @blumpkin! Would love to have this! Thanks for the feedback. The status of your post has been updated to Open Ideas. Thanks for being part of community! ... View more

Hi @Mzlindadaves  Happy to help. Can you let me know some info about your car: What is the make and model of your vehicle? Do you have CarPlay or Android Auto? Does your vehicle have Bluetooth? Please note, all Pandora automotive implementations require you to use a compatible iPhone or Android with an active internet connection in order to stream music in the car.   Use your mobile device in your vehicle only when conditions allow and as permitted by applicable law. ... View more

Hi @myprofile  Can you share a picture or screenshot of what you're seeing? If this is happening on your iPhone, when not connected to CarPlay, it may be easier to share a screenshot from your phone. You can include this screenshot through a mobile or web browser, please note you won't be able to include picture though email notifications you may receive. Keep in mind, thumbs are only available on Stations, to help Pandora learn the type of stations you'd like to use. Thumbs will not be available with on-demand content such as albums or playlists. Thanks for the help!   Use your mobile device in your vehicle only when conditions allow and as permitted by applicable law. ... View more