Hey there, @kealahill. 👋
Sorry for the continued trouble with this. Sounds like this issue is related to your Safari browser specifically.
Desktop Application:
Another option would be to try out the Pandora Desktop app for your MAC computer. If you're interested, you can check it out here.
++
Troubleshooting Safari:
In the meantime, I've included some troubleshooting steps for your Safari browser to see if it helps with the issues you're experiencing during your listening sessions.
Update Safari (If you are unable to update to Safari 11, please let me know).
Clear your Cookies, Cache, and History:
Click Safari on the menu bar at the top of your screen and then Preferences.
Select the Privacy tab.
Click Manage Website Data...
Type "Pandora" in the search box and click on Pandora to highlight your selection.
Click Remove All and then Done.
Restart the browser and go back to www.pandora.com
Install the latest version of the Flash player (using the appropriate link for your operating system).
If you have the latest Flash version installed, confirm that Flash is enabled to run on your browser:
Click Safari on the menu bar, then Preferences.
Next, click on the Websites tab, find the Plug-ins section on the left column. Click on Adobe Flash Player and confirm that the setting for Pandora under Configured Websites is set to On. Your changes should take place after reloading the Pandora page in your browser.
Verify JavaScript is enabled:
Click Safari on the menu bar at the top of your screen and then Preferences.
Click on Security tab. Confirm that Enable JavaScript is selected.
Verify pop-ups settings for the Pandora website:
Visit the Pandora website.
Click Safari > Settings for This Website.
Uncheck Enable Content Blockers and confirm the setting for Pop-up windows is set to Allow.
If you have the AdBlock extension, click the AdBlock icon on your tool bar and select Don't run on this domain. Also, make Pandora an exception if you have the ClicktoFlash or ClicktoPlugin extensions.
If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to www.pandora.com within those programs, and then try visiting our site again. If this doesn't help, try disabling such programs entirely as a test to see if this affects your issue.
Finally, if your issue persists, restart your computer and go back to www.pandora.com.
Feel free to let me know if this helps. 🎧
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