Thanks for letting me know, @joeamndsn.
I just tried listening to the album my computer and mobile device. I can click on each song and stream the album fully (F8 by Five Finger Death Punch - Explicit Version).
I’ve enabled a trace on your Pandora account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps for your Android device. 📲
Sorry for any additional inconvenience this may cause. Please keep me updated after trying those out.
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Hey there, @Jensta614. 👋
Sorry to hear that your running into trouble with your 👍👎 and the "For You" menu.
I would recommend trying out these steps to troubleshoot your issues within the Pandora app.
If you still have trouble, could you send a me screenshot of exactly what you're seeing when this happens?
Let me know how it goes. 🎧
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Thanks for getting back to me, @youcooldude1.
Mind trying out these steps to see if this rectifies the issue you're experiencing?
Let me know.
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Alyssa, in the email about your like were instructions about notifications. I turned some of them off. Maybe the pop-up notification being off will eliminate the problem, since the My Collection screen does pop up! Lane
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Hey there, @soopahman. 👋
Sounds like you're enabling a complimentary session of Premium. Once the session ends, you're unable to get back to listening normally.
I was able to check in with our support team and it looks like you've only enabled 1 session thus far. Sorry to hear this is happening.
You can also try running through these steps if the issue persists.
Thanks so much for posting on the community! 🎧
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Hi, @UNSPXKENWXRLDZ @Way-Sel62 @RagnerTheHiker @lizard_. 👋
I moved your posts over to this existing feature suggestion: Ideas: Add custom album art on stations & playlist
To express your interest in seeing this idea implemented, click on the 💙 icon next to the title.
Hearing from you helps us understand what matters to our listeners. While we don't have details to provide on this request, we value your input and share feedback with our development team.
Thanks so much for being part of the Pandora Community
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Hey there, @hayman1681. 👋
While we've always encrypted credit card details and passwords, we are happy to share that we've added the same level of security to our entire website by transitioning to HTTPS.
The Pandora website can be accessed using this link: https://www.pandora.com/
Hope this information is helpful.
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Hi there, @Silverlock. 👋
Sorry for the continued trouble during your listening sessions.
We may need to do some digging to see what is happening. Someone from our User Support team will reach out to you via email to assist with sending over a diagnostic for your browser.
In the meantime, I would recommend trying a different browser to see if you experience the same issue.
Please keep an eye out for their email. 📬
Thanks for your patience!
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Thanks for sending these details over.
I'll be sure to pass this along over to our engineering team for further review.
Many thanks for your patience during this time! @Wumperous
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Hi @RChavez, thanks for posting.
Can you confirm that the email address used to sign into your Desktop app is the same as your browser?
Also, would you do me a favor and take a screenshot of the desktop app, preferably from the My Collection page. (If you need help with this, let me know)
Thanks!
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Thanks so much for the feedback, @bobtherr1.
Feel free to let us know if you run into any issues during your listening sessions.
In the meantime, enjoy the tunes! 🎹
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@celticleaf You should be able to edit what stations you want to include in your Shuffle mix.
To edit which stations are played during Shuffle:
Go to My Collection.
Free and Pandora Plus listeners, swipe the Shuffle Stations icon bar at the top of your stations list from right to left. Then tap the Pencil that appears.
There, you can select or deselect which stations you'd like to appear in your Shuffle by Station or Genre. Tap Save on the top right corner of your screen when done. If this option still isn't showing, can you please send me a screenshot of what you are seeing?
Thanks for working with me on this. 🤝
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