After the recent update, I can no longer pause play from the Now Playing screen. Please restore this ability.
Moderator edit: edited title for clarity
Hi @trekidaho I moved your post to the our Android board since you mentioned having trouble pausing on the Now Playing screen. Since this feature has not been removed, let's try some troubleshooting steps for your device to see if they will help.
Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can find helpful steps here.
Please note that you will be asked to log into your account after completing these steps.
You can also click here for more info and helpful troubleshooting steps for Android devices.
Hope this was helped and thanks for posting to community!
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@trekidaho Glad to hear that the troubleshooting worked for you!
I went ahead and accepted your post as a solution so others who are looking for this information can easily find it.
I hope to see you around more often! Happy listening! 🎧
Hi there, @ruok. 👋
Thanks for posting about this, and sorry to hear that you're having trouble.
Are you using the Pandora Desktop App for Windows 10?
Or, are you using a web browser? If so, which one?
Let me know and I can follow up with you. 🎧
@ruok To clarify, are you not seeing a Pause icon at all on your screen?
Or is the issue that when you click on the Pause icon, music continues to play instead of stopping?
In the meantime, I recommend running through the following troubleshooting steps: Firefox Troubleshooting
Let me know.
Thanks for following up, @ruok.
Let me know if you continue to experience issues with this after running through our suggested troubleshooting steps: Firefox Troubleshooting
Thanks for working with me on this. 🤝
Hey, @gehylan. 👋
Sorry to hear that you're having some trouble with the pause button when using your Chrome browser.
Let's try these steps:
1. Update Chrome.
2. Clear Browsing Data (including browsing history, cache and cookies):
3. Bypass the Pop-up Blocker for Pandora:
4. Turn off extensions.
5. Allow Pandora within your firewall or antivirus.
If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue.
6. Try a different browser.
Using a different browser such as Firefox may help.
7. Restart your computer and try Pandora again.
Let me know how it goes. 🎧