I just canceled my pandora subcription which I had through itunes. I want to resubscribe to the pandora family plan through Pandora but it says my subscription doesn't expire until 12/2. Is there a way to force this subscription to end now, so I don't have to wait?
Moderator Edit: Edited title for clarity
@cdwestby No - canceling your subscription through Apple, and resubscribing directly through our website will not result in the loss of any of your stations/thumb ratings.
Hope this helps clarify.
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I have ios devices: ipad, iPhone and macs... I just updated to Pandora Premium and I'm trying to add accounts to the family plan. Its telling me I can only manage my subscription through iTunes... i don't think iTunes even exists anymore... please help me add accounts to my subscription
@myablonicky The Premium Family plan is not currently available through Apple.
If you're interested in subscribing to Pandora Premium Family, or in joining someone else's family plan, you'll need to wait for your current subscription through Apple to expire.
When you begin to hear ads on your account again, you can sign up for Premium Family directly through the Pandora website.
You must be at least 21 years of age to purchase a Premium Family subscription as the master account holder.
If you need any assistance with this, you can contact our support team directly through our help page here.
Thanks for being a part of the Community!
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I’m trying to get pandora family plan. I have already cancelled through iTunes witch ended yesterday. It’s still saying I can not upgrade till I cancel.
@Mronk78 I do see you have an open case with our support team regarding this issue.
If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.
Thanks for being a part of the Community!
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I’m having the same problem
@CSpencer It looks like your account has now reverted back to the free service.
You can upgrade to the Premium Family plan here.
Hope this helps!
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I want to get pandora for my family; however, iTunes does not let me cancel because I am on my first free trial month, how do I cancel a free trial month? I am stuck with premium and unable to cancel so that I can get pandora for my family for the yearly subscription. iTunes does not offer the yearly subscription.
@saul661 I do see you have an open case with our support team regarding this issue.
If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.
Thanks for being a part of the Community!
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I got married and want to out my account and my spouses under the family plan. How is this done?
@snuckers Nice to see you around the Community.
Canceling your subscription through Apple and resubscribing to our Premium Family plan:
If you're interested in subscribing to Pandora Premium Family, or in joining someone else's family plan, you'll need to wait for your current subscription through Apple to expire.
You can find instructions on how to cancel your subscription through Apple here.
When you begin to hear ads on your account again, you can sign up for Premium Family directly through the Pandora website.
You must be at least 21 years of age to purchase a Premium Family subscription as the master account holder.
Adding your wife to your Premium Family plan:
Once you officially upgrade to the Premium Family plan after your subscription through Apple expires, you can then send an invitation to your wife's separate Pandora account.
To invite her to your family plan:
Keep in mind, upgrading to the Family Plan means that you and up to five other accounts can enjoy all of the benefits of Pandora Premium, while keeping your individual Pandora accounts.
For more more information about Premium Family Plan, please click here.
I hope this helps.
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Hey! I cancelled my premium subscriptions that renews on 11/16.. and I cannot upgrade to the family plan. Was curious how long you have to wait to upgrade after a cancellation? Thank You!
@SUTTONFOREVER When your subscription through Apple fully expires and begin to hear ads on your account again, you can sign up for Premium Family directly through the Pandora website.
*You must be at least 21 years of age to purchase a Premium Family subscription as the master account holder.
I hope this helps! Let me know if you have any further trouble.
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I'm worried about losing all my content going from premium to family.
@1cleanpapa Switching from Pandora Premium to a Premium Family subscription will not result in the loss of any of your collected content or preferences.
Just make sure when you upgrade, you are upgrading the same account, and not creating a new one.
Hope this helps!
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Thank you.
@jleontx I do see you've submitted a message to our support team through our help page.
Please keep an eye out for their email reply, and they will be happy to further assist.
Thanks for your patience in the meantime!
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I have premium but I was wanting to sign up for the family one. Not sure how to do it. When I go into my subscription, I don’t get the option. How do I get it?
@ryates I moved your post over to this existing thread: Switch to Premium Family while on Apple sub
If you're interested in subscribing to Pandora Premium Family, you'll first need to cancel your subscription with Apple, and then wait for your it to expire.
When you begin to hear ads on your account again, you can sign up for Premium Family directly through the Pandora website.
This will not result in the loss of any of your collected stations or playlists.
*You must be at least 21 years of age to purchase a Premium Family subscription as the master account holder.
I hope this helps! Let me know if you have any further trouble.
>>Check out: The Listener Lounge: March 2024
>>Visit New Music: Picks of the Week (04.22.24)