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Switch to Premium Family while on Apple sub

l29jm3
Local Performer

I just canceled my pandora subcription which I had through itunes.  I want to resubscribe to the pandora family plan through Pandora but it says my subscription doesn't expire until 12/2.  Is there a way to force this subscription to end now, so I don't have to wait?

 

Moderator Edit: Edited title for clarity

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101 Replies

Krystalm52
Local Performer

I cancelled my subscription through itunes and it says that it expired 5/1/24.

I am trying to accept an invite to a family plan but it says my account is still subscribed to premium and I cannot accept the family plan, how do I fix this so I can join the family plan?

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AdamPandora
Community Manager
Community Manager

@Krystalm52 I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!

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