@raymondbrettman I moved your post over to the My Collection space. Adding variety to a station doesn't narrow the song pool that Pandora chooses from, nor does it increase your chances of hearing a particular song or artist. Rather, it opens up your station to a lot of variety, which can make for some undesirable matches. I would suggest editing this station to remove those extra seeds. While you can technically add as many artists as variety to a station, as a general rule, stations seem to work best with no more than 3-4 seeds added. To edit your stations on a computer, first make sure you're signed into your Pandora account. Then: Click on the name of the station you'd like to edit. If the station is not available from your Now Playing page, click on the My Collection button first, sort your collection by Stations, and select the name of the station you'd like to edit. This will take you to a station details page which shows you information about your personalized station. You can remove a station seed from your station by scrolling down to the Station Created From section. You can delete a particular seed by tapping the ellipsis (or three dots), or by hovering over it and selecting Delete. To delete a Thumbed track, scroll down to the Thumb History section of this page. By default, this section will show your Thumbed up tracks first. If you'd like to see your Thumbed down tracks, click on the Thumbs down icon. Next, either select the ellipsis next to the Thumb or hover your cursor over the name of the track to reveal a hidden menu. As before, select Delete. You might find that Pandora works best if you create multiple stations with different artists or songs. From there, you can utilize our shuffle feature to hear a variety of musical styles in one listening session. Shuffle plays a one-song set from a random station that you've included in your mix and then moves onto another song (from a different station). This is significantly different from listening to a single Pandora station. Hope this helps! ... View more

@cllp78735 It looks like your account is upgraded through Google Play. Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play Hope this helps! ... View more

Thanks for following up with that information, @Marcia13. I've included troubleshooting steps below. Feel free to try out the most applicable for specific device and let me know what worked or what didn't work.  Sleeping Apps for Samsung Galaxy users: This issue could be related to your "Sleeping Apps" setting, which may cause the app to stop / pause when it is backgrounded. Please try out the following steps: You can access this setting in the Device Care menu. Click on Battery, and then, click on More options. Click on Settings > Sleeping Apps From your Sleeping Apps, you should be able to long press Pandora. Once you're able to view the App Usage for Pandora, you'll want to make sure that the put app to sleep button is toggled to the OFF setting.       Disable Battery Optimization: When updating the OS on Android devices, the battery optimization on all apps may be automatically turned back on by default. This can cause performance issues or interfere with playback when the app is backgrounded. Please try the following steps: Open your device Settings and then Apps. Scroll to find Pandora or use Search in the upper right hand corner. Select Battery Next select Unrestricted. Due to the numerous models of Android devices, we are unable to provide step by step instructions for every device. Please look up the steps to manage battery optimization for the specific make and model of your device and disable this for the Pandora app if the above does not apply. General Android Troubleshooting Steps: If you continue to experience issues after disabling battery optimization on your phone, please run through the following as well: Troubleshooting for Android Devices Device Details: If none of these options resolve your issue, I'd like to report your experience to our tech team. It's helpful to know the following details about your device: Model: Carrier: Android version (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Thanks for sticking with me on this.  ... View more