Hi @CoachB4 Sorry for the confusion, in your previous post you wrote that you use Windows with Microsoft Edge.
I’ve enabled a trace on your account to help us better understand what’s happening.
Can you please try the following steps:
To check if this is a browser-related issue, you could try to open Pandora in a separate browser, such as Google Chrome or Mozilla Firefox:
To install Chrome, go here.
To install Firefox, go here.
If you prefer Internet Explorer as your browser, please try the following steps to troubleshoot Pandora: 1. Clear your browser's Temporary Internet Files, Cookies, and History.
Click on the gear icon in the upper right corner.
Select Internet Options.
On the General tab, under Browsing History, click Delete.
Check mark Temporary Internet Files, Cookies and History and select Delete.
Also, check your setting for temporary internet file cache size. Under Browsing History click on the Settings option. Set the size of the cache to be 250 or higher depending on your available free hard drive space. 2. Turn off Compatibility View. It's located to the right of the address bar in the browser (the icon looks like a piece of paper torn in half). Click on the icon to disable it (blue is on, gray is off). If you don't see the icon, go to www.pandora.com and it will pop up. If after going to www.pandora.com the icon is still not showing, check your Compatibility View Settings under the Tools menu (To bring up the Tools menu, hit the Alt key on your keyboard). Make sure that the first two check boxes, "Display all websites in compatibility view" and "Display all intranet sites in compatibility view" are NOT checked. If pandora.com has been added to the Compatibility View list be sure to remove it as well. You can also press F12 to bring up the Developer's Toolbar in order to access the Tools menu. Click on the second to last tab titled Browser Mode and select Internet Explorer 11. After completing these steps, close your browser completely, re-open it and go back to pandora.com. Let me know how it goes.
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