@ajbristo - Thanks for sending that email our way. FWIW, our engineering team is aware of this specific data discrepancy for certain Featured Track campaigns. Hopefully they will figure out the cause of it and update the insights soon so you'll have a more accurate assessment of how your FT track performance truly was. We appreciate your patience 🌴
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Are you using ditto to distribute if you’re have the paid in for the month of March cause ditto normally pays in on the first week which is due for the month of June and till now I haven’t seen any update
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Hello dear team of Pandora ! Your support goes straight to my heart ! Thanks a lot for featuring "H20" in your beautiful Station Piano. I live in a small island in France where I am a piano teacher and composer . It's so amazing to be heard thanks to your support ! Warmly ! Sophie
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Last month I received the royalty report of June, I was expecting to receive July this month but no report came to my distributor. There is a big delay even gaps on my payment schedule. I wonder if that's because of Pandora or distributor
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Update (08.29.24): We believe this issue has been resolved. If you're still seeing any data not updating, please email us at amp-support@pandora.com. We will be happy to help you via email.
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I just posted another inquiry about this yesterday. Perhaps if you comment on that one, it will move it back to the top and hopefully get seen. This is very frustrating, and hope they get a fix for good.
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I just posted another inquiry about this yesterday. Perhaps if you comment on that one, it will move it back to the top and hopefully get seen. This is very frustrating, and hope they get a fix for good.
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Hey @ajbristo - Thanks for surfacing this.
I understand your concerns. Our AMP Support team and Curation team are both aware of this and are working behind the scenes to see why you received this email when your music is not yet live on radio.
We ask for your patience while we investigate this and will follow up with you via email when we have an answer.
Thanks for understanding.
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