I randomly came across this post today and yes, those were some strange days, @detectronic. Thanks for sharing this playlist.  Hope you're doing well and to see you around the community space. 🎧 ... View more

Hi @Chevy1937coupe  Welcome to community! Sorry to hear you're having trouble with your Roku. I do see that you've reached out to our Pandora Listener Care team for further help. To avoid any redundant troubleshooting steps or miscommunication, I recommend following up with them through email for any follow up questions you may have. ... View more

Hi @Farmock  Welcome to community! Can you tell me when choosing the Pandora app on your Roku, is the icon unresponsive, or does it appear to open and then crash? Are there any error messages that appear? If so, can you tell me what it says or share a picture. You can added pictures directly here on community. That is best done through a web or mobile browser. You won't be able to include pictures through the email notification you may receive. Thanks! ... View more

Hi @jennykpink  Welcome to community! Yes, your paid subscription or Pandora Plus, Premium or Premium Family, will apply to all Pandora supported devices. If you're hearing ads on a particular device, it's sometimes best to log out and log back in to ensure that all account reflected changes are pushed out. ... View more

Have this same problem. Worked great forever then new Samsung One UI came out around the beginning of the year and now I also get the random turn off the car and music continues playing on phone that can only be resolved by force stop of the app.  Often, I lose the ability to skip tracks in the car - even after it's been working for 3-4 previous tracks.   Have tried app storage clear- have tried re-pairing the phone since it feels like a Bluetooth problem. Nothings worked. **ahem** annoying!  ... View more

Yes, you can try it. The UkeySoft Music Converter can help you convert them to MP3, so that you can enjoy music offline on any devices. ... View more

Glad to help! @MVRPAN Enjoy Premium! 🎧 ... View more

Hi @MKant  What do you mean full screen picture? Do you mean you wish to see the album art as the entire screen on your TV?   ... View more

Hi @gabbypaola  You can enable Auto-Lock through your Pandora app settings with the following steps: Profile Settings Advanced Under Conserve Battery From here you can enable or disable Auto-Lock ... View more

Hi @Shiney_hiney  Welcome to community! Sorry to hear you're having trouble adding tracks to your playlist. Can you tell me a little more about your experience. Does this happen when you edit your playlist to add more tracks or when you add tracks from the Now Playing screen? Could you share a screenshot of what you see when this happens? You can include a screenshot directly here on community. This is best done through a web or mobile browser, as you won't be able to include screenshots/pictures through the email notification you may receive. Thanks for the help! ... View more

Hi @Jagiine  Welcome to community! Since you mentioned that this is happening on your laptop, I've created a new post in our Desktop Board. Since it's a different platform the issue is most likely unrelated. Can you tell me more about your experience when listening on your laptop: Does this happen immediately when you start playing Pandora or intermittently between songs? Do you have to restart your browser to get the sound to return? Which browser and version are you using? What is the make and model of your computer? Thanks! ... View more

Hi @jodi5431! Welcome to community! I've escalated your post to our Listener Care team to further assist with your two accounts. They will follow up with via the email associated with your community profile. Please be on the look out for this email. If you don't see one soon, please be sure to check junk or trash folders. Thanks for your patience! ... View more

Hi @glenjoe  Welcome to community! I'm happy to include your info on our ticket, but the Pandora account associated with your community profile was just recently created and has not content. Let me know if you have a different Pandora account and I can message you privately to get more details. Thanks! Note: Please do not post any personal information such as emails, phone numbers or addresses on community! ... View more

Hi @SabrinaE  Welcome to community!  Can you let me know the following info, I'm happy to take a closer look. Make and model of your computer: Browser: Browser version: Have you had a similar experience using a different browser?   ... View more

Hi @Peytonmathis8  Welcome to community! I moved your message over to an existing thread: Clear account history and start fresh  Unfortunately, it's not possible to clear our your thumb history without completely deleting your account. If you'd like some tips on how to improve your station, I'm happy to provide some. Otherwise, you'd need to delete your Pandora account and then create a new account using the same email address. ... View more

Hi @jbgrcia  Welcome to community! Sorry for any confusion, but it looks like you upgraded to Pandora Premium, not Premium Family, through Apple. The Premium Family subscription is currently only available directly through Pandora. You'll need to cancel your individual Premium subscription through Apple wait for it to expire and then you'll be able to subscribe to Premium Family. If you have any trouble cancelling through Apple, please contact the Apple support team for further assistance. ... View more

Hi @Greg123  Welcome to community. I reviewed the Pandora account associated with your community profile, and can confirm that it is currently upgraded to a 30-day trial of Pandora Plus that was started on 4/6/2024. Additionally, I don't see a charge to your account yet. The trial will end on 5/6/2024 and you will be billed after. Something to note, it looks like you have two Pandora accounts. One under a Yahoo account and one under a Gmail account. Your Gmail account is upgraded to Pandora Plus and and your Yahoo account is free ad supported. Both of these accounts are actively being used. If you're having trouble with ads, you'll want to be sure that you're logged into your correct Gmail account on all devices that you listen on. ... View more