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Unresolved billing problem

jwhall5
Local Performer

Why would I receive an email from Pandora stating that I have a billing problem when I had already gone in to update my VISA card's expiration date?  I want to continue with Pandora Plus and not be made to upgrade, please!  Thx.   A contact from support would be appreciated!

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2 Replies

AdamPandora
Moderator
Moderator

@jwhall5 Our support team has confirmed with me that they will be contacting you via email at the email address your Pandora account is registered under.

Please keep an eye out for their message.

Thanks for being a part of the community! 

Adam | Community Moderator

Let's share music in the Playlist Swap

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jwhall5
Local Performer

I will close out this thread and mark it resolved if Apple bills my account for September and October since I've upgraded my credit card information.   I am just afraid they are going to cancel my subscription and make me start over.

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