@Sufferhead At this time, bulk deletion is not a feature of Pandora. Another community member has created a feature request that you may be interested in upvoting here: Bulk Add / Edit / Delete Content (Stations, Playlists, Thumbs)  To upvote an idea, click on the 💙icon next to the title of the suggestion.  Hope this info is helpful.  ... View more

@normb I've gone ahead and removed both Onkyo connections from your Pandora account. When this takes affect, you'll automatically be logged out - please be patient as this may not happen immediately. Once you're logged out, log back in and try Pandora again. If you're still having trouble after the device removal, I would recommend the power cycle once more by unplugging your Onkyo for at least 5 minutes. If you continue to experience issues, can you please give me an example of a station you tried to listen to when this happens? Thanks for working with me on this. ... View more

@belovedbyHim Let's try removing the device association from your account and running through the setup process again to see if that helps. I've removed the device association from your account. This will automatically sign you out once this change takes effect. Please be patient as this may not happen instantaneously. Next, click here to select steps specific to your device in order to set up Pandora once more. If you do not see your device listed, click here for general activation steps. Let me know if this helps. ... View more

@_dinaann I recommend running through the following troubleshooting steps: Troubleshooting for iOS Devices Let me know if that playlist still shows after completing those steps. ... View more

@Grossjc27 We have received similar reports of this here: Clicking See All Lyrics leads to a blank page To clarify, are you experiencing the same issue as the other users on that thread? They mentioned that when they click or tap on See All Lyrics, it leads them to a blank page. Let me know. ... View more

@_dinaann It sounds like you are running into a couple of issues. Deleting Penny & Sparrows Radio Thumbs Up playlist: Since your account is currently upgraded to Pandora Plus, there isn't a way for you to delete that playlist without either: Starting a Premium Access session by watching an ad Upgrading to Pandora Premium so you have full access to all playlists in your collection I've gone ahead and deleted that playlist for you from my end, so it should no longer show in your collection if you start a Premium Access session or upgrade to Pandora Premium. +++++++++++++++++++++++++ Removing top artists from your profile: Unfortunately, there isn't a way to remove those artists from your profile. As you continue to listen to more stations and content, those artists currently showing should be exchanged with ones you are actually listening to. This all being said, it sounds like you may have an unauthorized user who is accessing your account if you have not listened to any of those artists showing. This can happen if you remain signed into your Pandora account on a public computer or someone else's device, or if your device was sold, lost or stolen. If you would like to log out of all devices due to an unauthorized user on your account, you can now do this from a computer. To reset your password & remove devices: From a web browser, go to pandora.com and log in to your account. Then click your Profile in the top right corner of the page and select Settings. Next to Account Info click on Edit to change your password. Enter your new password into the password field and Save. You’ll be prompted to you enter your old password in order to be able to proceed with your request. Before selecting Submit, make sure to check the box to Log out of all other devices. If you’ve signed into someone else’s computer, be sure to sign out of your Pandora account once you’re finished. To only remove devices: From a web browser, go to pandora.com and log in to your account. Then click your Profile in the top right corner of the page and select Settings. Scroll down to the bottom of the page and click on Log out of all other devices. Enter your password and press Log Out. If you’ve signed into someone else’s computer, be sure to sign out of your Pandora account once you’re finished. If you don't have access to a computer or require further assistance, let us know! ... View more

@adadewit I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@KarlAlt I moved your post over to this existing thread: Clicking See All Lyrics leads to a blank page Your feedback has now been passed along to the engineers who are looking into this. Thanks for your patience! ... View more

@BMSALAZAR Are you still experiencing issues with this? One user on this thread mentioned disabling the “personalized skill” feature added for Alexa solved the problem for them: https://www.amazonforum.com/s/question/0D56Q0000AQBWiLSQX/how-can-i-fix-the-pandora-skill Let me know if this helps for you as well. ... View more

@pvalkov  I moved your post over to this existing thread: Hearing out of place tracks on Shuffle When listening to Shuffle (on a computer), you can view which station a particular song is from by scrolling to the bottom of the Now Playing screen. A banner will appear at the top of the window. It should say "[Station_Name] Radio," and then the name of the track. Check out my post above for a picture of where that can be located. I can also help look into this for you on my end. The next time an out of place track plays when shuffling your stations, please grab a screenshot of it and send it in a reply to this message. (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this. 🤝 ... View more

@s2meeske2 I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community! ... View more

@sjeasley Thanks for providing that info. I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details. Thanks for your patience in the meantime! ... View more

@Vander1 Let's start by rebooting your modem and router. If you're still having the same problem, then please try the following steps: Check to see if there are any updates available for your Alexa and Pandora apps. Update both as necessary. Restart your Alexa device by unplugging the power source and plugging it back in. Try unlinking and relinking your Pandora account via the Alexa app. +++++++++++++++++++++++++ If this continues to be an issue, can you please let me know: the name of the next track that repeats the approximate date and time that it repeats Thanks for working with me on this.   ... View more

@JRinPhilly Thanks for sharing your experience with the Community. Let's try some troubleshooting steps to see if they help. First, confirm that your mobile device is connected to the same Wi-Fi network as your Sonos. Next, check for any updates to the Sonos and Pandora apps. To check for any necessary updates, visit the app store on your device. If you continue to have trouble after you've done that, make sure that your Sonos' firmware is up to date. To check for firmware updates from an iOS or Android device, open your Sonos app and tap on the More tab. Select Settings and then Check for Updates. Once any necessary updates are complete, restart your Sonos device and try Pandora again. +++++++++++++++++++++++++ If this continues to be an issue, can you please let me know: the name of the next track that repeats the approximate date and time that it repeats Thanks for working with me on this. ... View more

@777doug I moved your post over to this existing thread: Random Songs/Stations Added to My Collection It sounds like you may have an unauthorized user who is accessing your account. Check out the accepted solution for instructions on how to secure your account and prevent this from happening again. If you don't have access to a computer or require further assistance, let us know! ... View more

@maccaGirl Can you please clarify what queue are you referring to? Are you hoping to re-arrange the order of podcasts you have added to your collection? Feel free to send me a screenshot if that helps as well. Thanks for working with me on this. ... View more