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Created | Tier | Playlists | Stations | Thumbs | Music hours | Podcast hours |
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Hi @VicJacoby To set the sleep timer from your mobile device:
Go to the Profile tab in the bottom navigation bar and select the Settings gear in the top right corner.
Next, tap Sleep Timer and set it to stop playing at your desired interval. You can choose to stop playing after 15, 30, 45 or 60 minutes. The sleep timer will visibly count down in your Settings menu.
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Hi @DrdrehI've moved your post about Toytoa Entune to an exisiting thread in our Automotive board to keep things tidy.
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Hi @Doubleozervin Sounds like you're talking about Thumbprint Radio.
Thumbprint Radio uses your thumbs to create a unique listening experience. By playing both thumbed-up and non-thumbed tracks from across all your stations, we hope to bring you lots of your favorites while sprinkling in some new finds in a seamless listening journey.
You can find more info about Thumbprint Radio on our help page, including how to add it to your station list.
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Hi @Tdg You should see 'My Station' under the name of the station on the Now Playing screen. Keep in mind, not all stations will have Modes available.
For more information about Modes, please visit our help page.
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Hi @dracing We've always encrypted credit card details and passwords, we are happy to share that we've added the same level of security to our entire website by transitioning to HTTPS. You can upgrade to Pandora Plus or Pandora Premium here. If you prefer, you can also choose to upgrade using PayPal rather than entering your card information with us.
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Hi @scacho541 I moved your features request to an existing board with similar ideas.
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Hi @daytrip01 Sounds like you may have more than one Pandora account. Could you confirm that you're signed in with the same account that you upgraded on your laptop?
You can find the active account on your mobile device by:
Opening the Pandora app and selecting the Profile tab.
Tapping the Settings gear in the upper right corner.
Checking the email address next to the Account field.
If this is not correct, scroll down and select Sign Out. Then log back in with the above email address and your Pandora password.
Hope this was helpful. Thanks for posting to community!
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Hi @Proxyhuman Sorry for any confusion!
You can sort your content from the My Collection page.
Select the caret on the far right side of your screen and from here, you can sort by Albums, Songs, Stations, Playlists or Artists. Please note that you can't currently sort your collection by A-Z; only Artists are listed alphabetically by default at this time.
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Hi @Chickman_71 Thanks for posting to community!
I've moved your post to our Feature Request board to keep things tidy.
Thanks for your suggestion, we really appreciate it!
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Hi @Bkinney2 Thanks for posting your feedback.
At this time, the individual manufacturers are responsible for the implementation of the Pandora application.
However, the best way to get ideas like this heard is by posting a feature suggestion in our Feature Request board. I would also recommend reaching out to the manufacturer directly.
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Hi @CharlesC Sorry for any trouble.
I've asked our support team to reach out to you. They will be contacting you via the email associated with your Pandora account. Please be on the look out for an email from them.
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Hi @netindustries Thanks for posting to community!
Let's try some standard troubleshooting to start with.
From your Android Settings, please try clearing the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):*
Open your device Settings
Tap Apps
Scroll down to find Pandora
Select Storage
On the storage details page tap Clear Data.
Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can find helpful steps here. Let me know how it goes.
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Hi @Jlhamble99 Thanks for joining community! I moved your post to the subscription section to keep our community tidy.
To invite someone to your family plan:
Make sure you're logged in with your master account (the one you used to upgrade to Premium Family);
Visit the Subscription section of the account.
Select Manage Family to view the main family plan management page;
Send a family plan invite to an email address your family member can access, even if it's different from the email address on their Pandora account. (They'll be able to enter the login information for their Pandora account later, even if its under a different email.)
Have them open the invite email, and follow the prompts to add their Pandora account to your family plan or create a new Pandora account if they don't have one.
Keep in mind, upgrading to the Family Plan means that you and up to five other accounts can enjoy all of the benefits of Pandora Premium, while keeping your individual Pandora accounts.
For more more information about Premium Family Plan, please click here.
I hope this helps.
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Hey @MikeAa Thanks for posting to community!
To clarify, are you using the desktop app or a web browser?
If you're using the app, are you on Windows or Mac?
You can find some helpful troubleshooting steps for the desktop app here.
If you're on the web, which browser are using?
You can also find some helpful troubleshooting steps for the web here.
Let me know how it goes.
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Hey @yashudog, check your community private messages, I've reached out to follow up. 😃
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Hi @Steiner08 and @shepherd_brad_mThanks for posting on community. I've shared this feedback with our engineering team as they work alongside our partners at AT&T.
For now, I apologize for the inconvenience, but you will need to stay in contact with AT&T support to resolve any further issues with the Pandora Premium add-on to your AT&T Unlimited Plus plan. You can get in touch with their support team here: https://www.attwatchtv.com/faqs/
We really appreciate your patience in the meantime!
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Hi @imasocalgirl ~ Welcome to community! 🎉
Sorry for any confusion. Creating personal playlists is a feature of Pandora Premium, not Plus. For more information about our different subscription options, please click here.
Let me know if you have any other questions. 😄
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Hi @vendors709 ~
Our support team would be happy to help with this. I've asked them to follow up with you via the email associated with your Pandora account.
Thanks for posting on community!
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Hi @CarolLatour ~ Our support team would be happy to look into this. I've asked them to contact you at the email assocated with your Pandora account. Please be on the look out for an email from them.
Thanks for joining our community!
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