Hi @GeneLowy 👋 What is the station name that you're having trouble with?   ... View more

Hi @Angelicmejia!  I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously. Happy Monday! ... View more

Thanks for the model number, @strangendssDSSm. I've gone ahead and removed the device association with your Pandora account. When this takes affect, you'll automatically be logged out. This may not happen immediately.  After you're automatically logged out, go through the set-up process once again and then try Pandora. Let me know if you're still having the same problem.  ... View more

Hi @ramble16! Thanks for posting. Sorry to hear that.  I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have. Please be patient as this may not happen instantaneously. Let me know if you continue to have trouble.  ... View more

Hi @strangendssDSSm! Thanks for posting.  Looks like you've tried some troubleshooting already. The only step I can recommend is to remove the device association with your Pandora account from my end and have you go through the set-up process one again to see if it helps.  If you'd like to continue with this, let me know. I'll wait to hear back before removing the device.  In the meantime, I've gone ahead and created a ticket with our engineering team and passed along your info. Could you let me know the model number of your X1 Flex? Thanks!   ... View more

Hi @shens! Thanks for posting.  Can you confirm that this is happening on your Amazon Fire TV? Also, what happens when you select that you are still listening? Does the app close or is it unresponsive?Can you share a picture of what you're seeing when this happens? You can post your picture right here in this thread.  In the meantime, here are some troubleshooting steps to try: Restart your device: To do this, just disconnect the power cord (from the back of the device or from the power outlet), and then plug it back in. Clear your app data: From the Home screen, select Settings > Applications > Manage All Installed Applications; Select Pandora from the list; From here, clear the cache and/or data. This may help resolve various intermittent performance issues. Note: clearing data doesn't delete the app itself, but will log you out of Pandora.        3. Uninstall and Reinstall the app: From the Home screen, select Settings > Applications > Manage All Installed Applications. Select Pandora from the list. Click Uninstall. Reinstall the app by returning to the Pandora app detail page. ... View more

Hi @martideleon! Happy Wednesday! No problem! I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have. This may not happen instantaneously, please be patient. I also recommend changing your password to something new and not easily guessed. Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access. Next check the Inbox associated with that email address in order to continue through the password reset process. If you don't see the message in your Inbox, please check your Spam or Junk folder. ... View more

Hi @honeyhive317! Thanks for posting. Looks like you may have reached out to our User Support team and they were able to help you out via email. If you have any questions, feel free to respond directly to their email.  Thanks for being part of community!   ... View more

Hi @misterhamilton! Thanks for posting.  Consider it done! I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere. I do recommend changing your password to something new and not easily guessed.  Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access. Next check the Inbox associated with that email address in order to continue through the password reset process. If you don't see the message in your Inbox, please check your Spam or Junk folder. ... View more

Thanks for letting me know, @mbeames! 🙌   @Nmontya80 Thanks for posting. Since others have reported that this has been resolved by removing the device association, I've gone ahead and done that for your account. When this takes affect, you'll automatically be logged out.  When you log back in, let me know if you're still having trouble.  ... View more

Hi @mbeames and @verres! Welcome to Pandora community.  I've removed the Yamaha device association with both of your Pandora accounts. When this takes affect, you'll automatically be logged out. However, this may not happen immediately, please be patient.  The following network troubleshooting steps, may also be helpful.  Shut down your Yamaha completely; Unplug your modem and router, wait 10 minutes, and then plug them back in; Wait five more minutes to allow the modem and router to fully boot back up; Turn your Yamaha back on and try Pandora again. Let me know if you continue to have trouble.    ... View more

Hi @SBuzzy1973! Thanks for posting.  Feel free to check out Pandora Everywhere for supported devices. Based on your description, I'd also check out Grace Digital devices.  ... View more

Hi @roscobe! Happy Monday! I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously. If you haven't already, I recommend changing your password to something new and not easily guessed. Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access. Next check the Inbox associated with that email address in order to continue through the password reset process. If you don't see the message in your Inbox, please check your Spam or Junk folder. ... View more

Hi @Cheetahprincess! Thanks for following up. I've moved your posts over to a new thread, iOS: 'Are you still listening...' Timeout Message, since the previous thread pertained to Tivo Devices only.  In your original post, you mention that 'no one else is using my account please help'. Can you confirm if you're receiving a message that says "Someone else is listening..." or "Are you still listening...".  I checked the trace log I had previously enabled and I'm not seeing anything unusual on my end.  Thanks! ... View more

Hi @GoonieFan1973! Thanks for trying that out. If you're still having trouble, can you let me know the following info about your iPhone: Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Thanks! ... View more

Hi @wgirl08! I'm going to message you via Private Messenger here on community to gather additional information.  Note: you may receive an email notification of this message, but please be sure to respond through the community private messaging portal.  Thanks! ... View more

Hi @tanagwentiff! Happy Friday 😎 I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere. Please be patient as this may not happen instantaneously. If you haven't already, I recommend changing your password to something new and not easily guessed. Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access. Next check the Inbox associated with that email address in order to continue through the password reset process. If you don't see the message in your Inbox, please check your Spam or Junk folder.     ... View more

Hi @Captainkidd1976  There is a display limit when using Android Auto to help avoid driver distraction. If you’d like to see more stations, you’ll want to use a standard Bluetooth connection*. *Use your mobile device only when conditions allow and as permitted by applicable law ... View more

@Captainkidd1976 Let's try a little troubleshooting. I have a trace enabled on your account to help investigate. From your Android Settings, try clearing the Pandora app data using the following steps*: Open your device Settings Tap Apps Scroll down to find Pandora Select Storage On the storage details page tap Clear Data. Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can check out Google's help page for steps on how to clear space on your device. You will be asked to log into your account after completing these steps. *Use your mobile device only when conditions allow and as permitted by applicable law ... View more