Hi @Jewel5401 I'm going to create a ticket and pass this along to our engineering team for further investigation.  In the meantime, I'd like to remove the Pandora connection with your Chevy and have you go through the set-up again. Wondering if something may be cached or stuck and calls on Pandora for some reason.  If you're up for this, let me know, and I'll go ahead and remove it.  ... View more

Hi @MPoelke - I just checked your account again, thinking I might have missed another device, but I don't see a Yamaha attached to this Pandora account. It should have logged you out by now.  Is it possible that you have another Pandora account under a different email? I'll follow up with you in a private message on community. Thanks! ... View more

Hi @sfawley! Happy Friday!  I've gone ahead and removed the Yamaha device association with your account. When this takes affect, you'll be automatically logged out.  At your convenience, you'll need to go through the set-up once again. If continue to have trouble, I would also recommend power cycling your modem / router to see if that will help.  Let me know how it goes.  ... View more

Thanks for the follow up, @Jewel5401! Have not seen this before. 🤔 @BaileyPandora Do you have any thoughts on what may be happening? ... View more

Thanks for following up, @MPoelke. Let me know if they are able to help out or what kind of support steps they suggest. In the meantime, I've passed your experience and info on to our engineering team as well for a closer look. Thanks for being part of community! ... View more

Thanks for the feedback, @Wernerala!  Hope to see you around community more. 🙌🏻 ... View more

Thanks for the follow up @Christinatrego1! I checked the trace I enabled and unfortunately didn't see anything out of the ordinary. I'm going to go ahead and create a ticket and pass this to our engineering for further investigation.  In the meantime, would you mind updating the app to the latest version 2107.1.  How to update: Open the App Store application. Tap your Apple ID icon in the top right corner. Scroll down to the Pandora app. If an update is available, there will be an Update icon. If you can take note of the time and date this happens again, we'll have a closer look.  Thank you! ... View more

That's good news, @NEVERETT! Glad to hear it's working again. Just a stab in the dark, but could have been a network glitch, not entirely sure. 🤷🏻‍♂️ Let me know if it happens again - happy Wednesday! ... View more

Hi @MPoelke! Many listeners have had success after their Yamaha association has been removed from their Pandora account. I can take care of this for you since you won't be able to do this on your end. When this takes affect, you'll be automatically logged out. Go through the set-up again and let me know if you're still having trouble. It may be worth power cycling your modem / router as well since this seems to have helped others as well.  Let me know how it goes.  ... View more

Hi @papaballwi!  You would have been automatically logged out and would have needed to go through the set-up again.  I checked the Pandora account associated with your community profile and I'm not seeing any Yamaha device attached.  Some other listeners have mentioned having success with power cycling their modem and router too. I suggest give that a try, be sure to unplug your Yamahas first and then power cycle.  ... View more

No problem, @adnilhite! Could you tell me: What make, model and year is your automobile? If you have an aftermarket stereo (non-OEM), can you provide me the brand and model number? Is your vehicle equipped with Android Auto or Apple CarPlay? In addition, all Pandora automotive implementations require you to use a compatible iPhone or Android with an active internet connection. Do you have a smartphone? If so, what is the make, model and carrier? Let me know/ *Use your mobile device only when conditions allow and as permitted by applicable law. ... View more

Hey @NEVERETT! Thanks for posting your experience.  I created a separate post since your experience seems to be a little different than the others posted on that thread.  I've enabled a trace on your Pandora account to help me investigate. I'd like to first remove the Yamaha device connection from your Pandora account and have you set-up Pandora again.  If you'd like to proceed with this, let me know and I'll remove the connection. Thanks! ... View more

Hi @Jewel5401! Thanks for posting your experience. SiriusXM and Pandora currently operate as separate services and products, so your experience is very odd and interesting. I've enabled a trace on your account from the Pandora side to help me investigate.  If this happens again, can you let me know: The time and date it happened Take a picture of what you see on the head unit Let me know the Pandora station that it switched to Thanks! Use your mobile device only when conditions allow and as permitted by applicable law. ... View more

Hi @adnilhite! Thanks for posting. Can you tell me a little bit more about your message? Are you trying to set-up Pandora in your vehicle? ... View more

@wiseman_dw Do you know the web browser you use to listen to Pandora? ... View more

@wiseman_dw What's the Operating System that you use and the web browser? ... View more

Thanks for responding @wiseman_dw! I'll still need a little more information in order to continue to investigate. What is the make and model of your computer? Are you listening on a web browser or the desktop app? If you're listening on a web browser, which one? (Example, Chrome, Safari, Firefox) Be sure to respond directly in this thread, since the previous thread is specific to Samsung TVs only.  Thanks! ... View more

@wiseman_dw Once again I've moved your message to this thread since you do not have a Samsung TV associated with this Pandora account.  I'll need more information in order to help. Please provide the following: Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model? Is there an error message? If so, what does it say? ... View more

Hi @Joes_Morgue - Are you having trouble with the Pandora app or the Microsoft store app? If you're having trouble with the Microsoft Windows store app, you can reach out to Microsoft for further help here: Microsoft Store Support   ... View more

Hi all! Thank you for posting your comments and voting on this feature request! With Pandora version 2107.1, this feature is now live on Android! Here's how to update the Pandora app on your Android device:  Tap your profile avatar in the top right corner. Select Manage apps & device. Then tap Manage and scroll to Pandora for updates. Tip: In some cases, you may need to restart your device to update an app. Example:     ... View more