Hi @Rhusse111  Welcome to community! The original issue was on Sony's side and they pushed out a fix to all affected devices. However, this was some time ago. If you've recently run into a similar issue, it may be something new. I'm happy to let our engineering team know. Can you let me know the the year and model of your Sony TV. Also, if you're receiving an error message, could you please include a picture. You can include a picture here directly on community. The best way to do this is on a mobile or web browser. You won't be able to include photos through the email notification. Thanks for the help! ... View more

Hi @rgartmayer! Thanks for trying that out. Sorry to hear signing out and in didn't help. I don't believe that any other steps I could potentially offer would help to resolve this immediately. I've gone ahead and reported this to our engineering team for further review and investigation. Thanks for your patience! ... View more

Hi @Abauza  Welcome to community! Thanks for posting your experience to community. I tested AutoPlay with my own CarPlay and wasn't able to reproduce on my end. Auto-Play started after my playlist and album ended. To help further investigate let's gather some additional info. What is your Pandora version? What is your OS version? Additionally, you'll want to be sure that Auto-Play is enabled from Settings within the Pandora app on your iPhone. You can double check these settings by visiting Profile > Settings > Advanced > AutoPlay. If you've noticed this happening on a particular playlist, I would start the playlist and then scroll to the bottom of the playlist to ensure that AutoPlay is enabled there. AutoPlay can be disable or enabled on Individual playlists even if the app setting is set to enable. In the meantime, I've also enabled a trace on your account. If AutoPlay is enabled and everything looks good, the next time this happens in your car, let me know the date, time and time zone and I can take a closer look. Thanks! ... View more

Hi @iDrakhaon  Welcome to community! Happy to take a closer look. Could you share some additional info about your vehicle and how you're connected: Vehicle: What is the make, model and year of your vehicle? Do you use an aftermarket stereo? If yes, what is the make and model of that device? How are you connected to your vehicle? Bluetooth or USB? Do you use Android Auto? Mobile device What is the model of your Android? What is your Android OS version? What is your Pandora version? Thanks for the help with this! Use your mobile device only when conditions allow and as permitted by applicable law. ... View more

HI @Jrduncan66  Welcome to community. Based on your post, it sounds like Siri is requesting access to Pandora. To begin, I would try signing out of the Pandora app and then back in. I do recommend trying this when not connected to CarPlay. If you're still having trouble, I would ask Siri to play Pandora directly on your phone when not connected to CarPlay. It may prompt you with a notification to access Pandora. Let us know how it goes. ... View more

Thanks for the follow up, @gmengers. I'll take a closer look at what may be happening. Thanks for your patience in the meantime. ... View more

Hi @ClockwrkOrangeS  Thanks for posting. Can you let me know which browser you are using and the browser version? Thanks! ... View more

Thanks for trying, @Duke-Fort! ... View more

Hi @hcowart  Welcome to community. I moved your post over to our Android Board since as a Premium subscriber, you have the option to disable Auto-Start on your Android device. If you'd like to have more control over initiating playback when opening the Pandora app, Plus and Premium subscribers can manage their Auto-Start settings by using the following steps: Open Pandora. Tap Profile. Next select the Settings gear in the upper right corner. Then tap Advanced. Scroll down and toggle the switch next to Enable Auto-Start Off.   If this is happening on a web browser then it may be possible to disable auto playback from the browser settings.   ... View more

Hi @gmengers  Sorry to hear this is happening. I'm happy to take a closer look. Can you let em know the name of the playlist you were listening to when this happened? Thanks for the help! ... View more

Hi @rgartmayer! Welcome to community! Have you tried any troubleshooting steps before reaching out? If so, can you let me know what you've tried. For your particular model is it possible to sign out and back in again?   ... View more

Hi @wfc  Thanks for posting. It seems that these experience may be related so I've gone ahead and merged your posts together. Can you give me an example of a station and a few tracks that you've thumbed that are no longer appearing as thumbed? ... View more

Hi @Duke-Fort  To adjust the audio quality for Pandora, visit the Pandora website at www.pandora.com. Tap on your Profile (the monogram in the upper right corner of the screen) > Tap Settings > Tap Content Settings > Disable any higher audio quality. Lastly, thanks for following up about Edge. Would you mind trying Firefox. I'm currently using Firefox when listening on your account and I'm able to listen normally. In the meantime, I've gone and updated the ticket was created with the information you've recently provided. Thank you again!   ... View more

HI @wfc  If you're listening on a mobile device, such as an iPhone (and if Modes are available) you'll see a drop down menu at the top of the Now Playing screen. From there you can choose which Mode you would like to listen to. I've included an example screenshot below of what this may look like. For more info about Modes, feel free to visit our help page Pandora Modes.                                                               ... View more

Hi @tczx3  Thanks for posting, seems like you've tried quite a bit of troubleshooting. I currently don't believe that I can offer any other troubleshooting steps that would provide an immediate resolution. I've gone ahead and created a ticket and informed our engineering team so they can investigate further.   For any other listeners that may be experiencing this with Edge feel free to post to this thread and you will be added to our ticket. When posting, please confirm that you're on the Edge version 120. If you are experiencing this issue on another version of Edge, please provide which version. Additionally, please confirm if this occurs when using another browser such as Chrome, Firefox or when using our desktop app.     @jmontemayor0719 and @DonRabbit Thanks for posting, I've gone ahead and added you to the ticket.     ... View more

Hi @wfc  While a slider is not available to personalize your stations, you can use thumbs to help Pandora learn what you like and don't like. Pandora stations adapt with every song to try to find the right music for your stations. If you'd like more variety in your stations, I'd recommend our Add Variety feature, which will introduce a wider variety of music to your station based on each of the artist or song "seeds" you add. Let me know if you'd like more information on how to add seeds to a station. Lastly, I recommend trying Pandora Modes. With Pandora Modes, you can take your stations in a variety of directions to further customize your experience*.   My Station: The station you already know and love Crowd Faves: Plays whichever relevant songs are the most popular Discovery: Surfaces artists who don’t usually play on this station Deep Cuts: Delve deeper into the discographies of the artists on your station Newly Released: The newest releases from the artists featured on your station Artist Only: Only songs from the artist headlining your station. (Please note: You may hear songs from other artists if you have added variety to a station.) Keep in mind that since licensing regulations require a Pandora Premium subscription in order to be able to listen to your station in "Artist Only" mode, free listeners and Pandora Plus subscribers will be able to view an advertisement in order to initiate a complimentary Premium Access session. Those that do will also have access to Pandora Premium's other features during their Premium Access session. *Not all Pandora Modes will be available on every station. Hope these features help to further customize your station experience. ... View more

Hi @PMM Sorry for the delay. I'm happy to pass this experience to our engineering team for further investigation. I'm not able to replicate your experience on my end from a web browser or mobile device. Would you mind if I shared one of your stations to my account to see if the same thing happens? I'd like to see if it's possibly related to your account. Thanks! ... View more