Android TVs: No Sound

[Damien]

I have a new Sony Bravia smart TV with Pandora. Sometimes there is sound when I’m playing a song; sometimes there isn’t; it seems to take several hours for the sound to start working.

This has nothing to do with the TV’s volume, which is turned up. My wife has a second Sony Bravia smart TV downstairs (the new one is on the second floor) which has never had the sound problem. But it happened at least one since I got the new TV.

Even though we have separate Pandora accounts, the no sound issue keeps happening on my TV upstairs. I believe we set up my new TV using her Google account.

Anyone got a solution? Thanks.

Moderator Edit: Changing title for clarity

[littlebatty]

We have the same problem on our Shield as Don.  It works maybe a couple times a week and even though we like what Pandora gives us, we're looking elsewhere.

[hspcauspnc]

better than unplugging the tv, but why does this happen, shouldn't it clear the cache by itself, or be programmed by pandora? 

[littlebatty]

I found a "workaround" using a desktop browser.  In Edge go to the Pandora site, click the three dots then More Tools -> Cast Media to device.  It found my Shield and played there.  This should work on any chromium-based browser, but the steps here are for Edge.

[CNAQUIN]

No sound is coming through on my Sony Bravia tv

[AdamPandora]

@CNAQUIN I moved your post over to this existing thread: Android TVs: No Sound

First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.

If you're still having the same problem, then please try a few standard network troubleshooting steps:

• Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps.
• Try rebooting your modem and router and restarting the device.
• Try removing and re-adding the app (if this is possible on your device).

You can also contact the manufacturer directly to troubleshoot your specific device and settings.

Hope this helps. Let me know how it goes.

[HMan1]

I unplugged my Sony TV and the sound came back on! So now I know what to do in the future!