Thanks for the update, @brianfpan! 🎉 Looks like I did miss that message, thanks for reposting.  Let me know how it goes with your Denon. 👍🏻 ... View more

Hey @rockworm! I included your feedback about the bandwidth since installing Google Next Mini on my report. I did peek at your listening sessions and I'm not seeing anything super unusual on my end though.   Keep me updated if anything changes. Thank you! 🙂 ... View more

Hi @extreme_rnd! Thanks for posting your experience. Sorry to hear this is happening. Were you able to relink your Pandora account with Amazon? I checked your account and I do see some new device associations as of today.  If this is still happening, can you please do me a favor and please take a screenshot of the message.  In the meantime, I've enabled a trace on your account to help us diagnose the issue and created a ticket so our engineers can take a closer.  Let me know.  ... View more

Hi @CunninW31! I moved your message over to an existing thread: Multiple on Pandora Family Account with Alexa/Sonos A helpful listener has posted a solution that has worked for them. You can check out their post here to see if it will help.  Thanks for posting!   ... View more

Thanks for confirming, @xIKaBooM!  ++ In the meantime, I'd like to gather more info about the last track playing before the crash.  Please, let me know the artist and song title of the track. If this happens multiple times with different songs, feel free to let me know which ones.  Thank you! ... View more

Sounds good, @ddm! Hope that helped. 👍🏻 ... View more

Hey @Coachcathy!  Can you tell me a little bit more about what is happening? When you start Pandora are you getting a blank grey screen or is Pandora starting but freezing on the splash page? Also, is Pandora app located on the Sony TV or on another device connected to the TV? I don't see a Sony TV associated with your account but I do see a DirecTV.  Could you share a picture of what you're seeing when this happens? Thanks for the help! ... View more

Thanks for the screenshot, @rockworm!  We've heard reports of Google Assistant activating Pandora. We are currently investigating this.  I haven't seen the notification continuing to show after the playback has stopped on a separate device. Just to clarify, the notification is the same song or does it just randomly update with new songs after you've stopped listening on your Google Home? What is expected is that Android may detect that your phone and Google Home device are on the same network and sends notifications to your phone because of that.  In the meantime, I've collected your account info and I've passed this along to our engineering team so they can take a closer look. ... View more

Glad to hear it helped with the Sonos, @ichalif.  I'm going to pass your trace for the buffering on web over to the engineering team.  I'll be sure to make updates in this thread when they are made available to me.  Thanks again! ... View more

Hi @lauragriffin627! Thanks for posting.  At this time Pandora Modes are only available on our website, mobile devices, and the Sonos app, but we have a feature request for this. Feel free to vote on this request here: Pandora Modes on Other Devices However, any thumbs you've added on your mobile should carry over to your Roku. I checked your account and I don't see a recent device log in from your last uninstall/reinstall.  I'm going to remove the current device association and have you log back in. Please be patient as this may not happen instantaneously. I'd also like to check to see if there are any updates for your Roku. Please try using the steps in the following link to update your Roku software: https://support.roku.com/article/208755668-how-to-update-the-software-on-your-roku-streaming-device.  Let me know how it goes.  ... View more

Hi @Joanne1! Thanks for posting.  Sounds like this may be happening on your computer, so I moved your message over to our Support thread for Desktop.  To clarify, are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model? Thank you! ... View more

Hi @Tmccoll5! Let me check-in to see if there are an updates. I'll follow up once I get a response! Thanks for your continue patience!  ... View more

Glad to hear it @davistw! Keep me updated if anything changes. 🎉 ... View more

@asog2  Thanks for the follow up and work around steps. I hope it helps in the meantime. 😓 ... View more

Hey @rockworm! Thanks for posting.  Can you do me a favor and please share a screenshot of the notifications on your phone? Just to clarify, when you stop playing music through your Google Home, do you continue to receive the notifications that Pandora is casting? Thanks!   ... View more

Hi @ceberhard1! Thanks for posting. I moved your message over to an existing thread for activating Alexa devices: Linking Pandora with Amazon Alexa Check out the accepted solution above for steps on how to activate your Alexa device.  Thanks for being part of community.  ... View more

Hey @ichalif @brianfpan! I've been talking to the engineering looking into this and they believe they located the root of the problem and resolved it.  Would you mind trying again and let me know if you're still running into trouble.  @brianfpan I have not removed the device associations yet. I'm hoping this fix will help first. Let me know how it goes.    ... View more

Hi @gblair25! Thanks for posting your experience. Does this only happen when casting to your Google Nest? Does the same thing happen when you try casting to another device, like a TV? In the meantime, I'd like to report your issue to our engineering team. Can you send over a bit more info about your Pixel? Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: Open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. Thanks! ... View more