Hi @essc2316 thanks for posting and sorry for any trouble with this.  I've asked our User Support team to enable a trace on your account so that we can better understand what is happening. Would you mind trying some of the troubleshooting steps for Android from our Help Page.  Let me know how it goes.  ... View more

I'm not familiar with that error message, I'm also not entirely sure why or how OS Catalina would be able disable your Pandora Plus subscription. Is it possible for you to send over a screenshot of what you're seeing when this message appears? On your Mac: Hold down the Shift key and the Command key (which may have an Apple logo and/or a 'four-leaf clover' type symbol). Then, while still holding down these keys, press the 3 key. This will save the screenshot as a file on your desktop. If you hit the 4 key instead, it will give you a target allowing you to drag a box around only the item that you want to take a screenshot of. Then you can attach the screenshot in your message here.  ++ It just occurred to me that if you're using the old desktop app under Pandora One, this may be the reason for the error message.  We've updated the desktop app and you can find the new version for Mac computers here. Open the downloaded file and follow the prompts to complete the installation. Keep in mind the Pandora app works the same as our website. All of the features on our website will be available and any changes you make will sync across all of your devices. Let me know how it goes.  ... View more

@tasvet are you running into some playback problem on the desktop app? Can you tell me a little bit more about what you're experiencing? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)     ... View more

Glad to hear that solution worked for you @Hayin_Ike 😁👍🏻Happy Friday! ... View more

Hi @tasvet! 😄Thanks for posting to community! I moved your message over to our Desktop Thread  cause it sounds like you're having trouble on your computer and to help keep things organized.  Can you let me know where you're listening from: Our website, or the desktop app? I If you're listening from our website, what browser are you using? ... View more

Hi @Pogopaul Sorry for any trouble you've been having. 😔 I went ahead moved your message over to our Desktop board because it sounds like you're receiving the message on a computer and to keep things organized. Can you tell me a little bit more about your device. Are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? Let me know.  ++ I also checked our your other post and see that @AlyssaPandora escalated your issue to our User Support team. If you haven't received a response yet, please be on the look out for their email. I would also recommend checking junk/trash folders just in case their email ended up in there.  ... View more

Thanks for the screenshot @MiriamEstrada87. 👍🏻 I'd like to try some standard network troubleshooting with your connection.  Can you please: Shut down your device completely; Unplug your modem and router, wait one full minute, and then plug them back in; Wait five more minutes to allow the modem and router to fully boot back up; Turn your device back on and try Pandora again. Let me know how it goes.  ... View more

Thanks for posting @cjabates - sorry to hear this.  I've asked our User Support to enable a trace on your account so we can better understand what is happening.  Would you mind going through the troubleshooting steps one more time while the trace is enabled? Also, I would recommend lowering your audio quality to see if that will help. To do this: Open your Pandora app, go to Profile and select the Settings gear. Select Advanced and then uncheck Higher Quality Audio. Let me know how it goes.    ... View more

Thanks for following up with that info @gillenrj!  ... View more

Hi @lark - Yup! Just need to click the ❤️for a vote.  ... View more

Thanks for posting to FR @lark! I moved your post over to an existing thread that I believe is similar to your suggestion: Be able to save different shuffle selections Don't forget to vote.The more votes an idea gets the more likely that it will be looked at for our roadmap. Thanks for posting to FR! ... View more

Hi @Welks! Thanks for posting to community.  Can you let me know the make, model and year of your Smart TV? I'll see what I can find out.  Thanks! ... View more

Thanks for posting @gillenrj - Sorry to hear this is happening on your Echo Show. Since you've already tried some troubleshooting I've gone ahead and created a ticket to pass on to our engineers so they can investigate further.  I've also asked our User Support team to enable a trace on your account so we can better understand what is happening.  In the meantime, would you mind trying to play Pandora on your Echo Show to replicate the error message while this trace is enabled. If you're able, please take note of the time and date when the message occurs, this is helpful in the investigation process.  Thanks for the help and your patience while we look into this! 👍🏻 ... View more

Thanks for posting to FR @PITCALL. I merged your suggestion with an existing thread. Please don't forget to vote on the FR you'd like to see. The more votes an idea gets the more likely that it will be looked at for our roadmap. Thanks for the feedback. ... View more

Hi everyone! I just wanted to thank you all for taking the time to post your experience on community. Our engineers are continuing to work hard to investigate this issue with Sony. Unfortunately, I am unable to provide any additional updates or a timeline as to when you can expect to see a fix released. Please rest assured that this issue is being worked on and I will post updates to this thread as they are made available to me.  We appreciate your continued patience and for sticking with us through this process. ❤️   ... View more

I like this feature on Apple Music, would be fun to integrate into Pandora. You have my vote @CannyScott. ✅ ... View more

Hi @sky_2_kno thanks for posting, sorry to hear you're having trouble in your Subaru.  I moved your message into a separate thread since you're on an iPhone and this issue seems a little different than the previous thread. I’ve asked our User Support team to enable a trace on your account to help us better understand what’s happening. While this trace is enabled I'd like you to uninstall the Pandora app and reinstall it for me. If you need steps on how to do this, let me know. In the meantime, can you let me know the following: What is the model of your iPhone? What Pandora version are you currently on? What iOS version are you currently on? Thanks! ... View more

Who doesn't love the 80s! Q: Favorite song that played on MTV in the 80s? A: Material Girl Q: Favorite dance song from the 80s? A: Love Shack (Remastered) Q: 2 favorite disco songs of the 80s? A: Super Freak A: I'm Coming Out Q: Favorite rock song of the 80s (soft, metal, glam, OR thrash)? A: I Love Rock N' Roll Q: Favorite electronic song of the 80s? A: Sweet Dreams (Are Made Of This) Q: Favorite R&B song of the 80s? A: I Wanna Dance With Somebody Q: Favorite Hip-Hop song of the 80s? A: It's Tricky ... View more