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Direct billed - Refund on Annual Subscription

kietfong22
Local Performer

Hello -- I would like a refund on the annual supscrition that I cancelled today (August 7th 2023). 

The annual subscription was renewed on July 23rd 2023.  

Please assist. 

Moderator Edit: Edited title for clarity

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1 Solution

Accepted Solutions

AdamPandora
Community Manager
Community Manager

@kietfong22 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

View solution in original post

0 Kudos
5 Replies

AdamPandora
Community Manager
Community Manager

@kietfong22 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

0 Kudos

Lynz951
Local Performer

I would like my money back. My account was auto-renewed yesterday and I was charged $109. I do not want another year of this app. I have cancelled my subscription. How can I get my money back??

0 Kudos

AdamPandora
Community Manager
Community Manager

@Lynz951 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

0 Kudos

mostmonkiest
Local Performer

We've moved across the country and I'm no longer using Pandora.  I didn't realize that my subscription was on auto-renew, I thought it was just for one year.  Can I get a refund?

0 Kudos

AdamPandora
Community Manager
Community Manager

@mostmonkiest I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

0 Kudos