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Google Home - Voice command issues

Randyrhombus
Local Performer

I am having similar issues with casting to my google home.

Using voice commands my google home does not want to play some of my stations such as my Rock station
I have tried directly casting to the device from the pandora app on my phone but it will end the casting session and wont play

Only work around I have found is to ask google to play an artist stastion that I have not added to my Radio list
For example "Hey Google Play Red Hot Chillie Peppers on Pandora" works but "Hey Google Play my Rock Station on Pandora" doees not.

Moderator Edit: Edited title for clarity

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42 Replies

jhn
Local Performer

Check to see if there are any updates available for your Google Home and Pandora apps. Update if needed. Both Google Home and Pandora are at the latest:  2.60.108 and v2210.1 respectively
Restart your Google Home device by unplugging the power source and plugging it back in. Tried that, same results.
Try unlinking and relinking your Pandora account via the Google Home app. Done. Still the same. When I say, "Hey Google, play Paul's Boutique" or "Hey Google, play Paul's Boutique by the Beastie Boys" Google Assistant replies with "asking Pandora to play some music".  And it plays a bunch of random stuff.

My phone and the Google Assistant are all on the same WiFi Network.

Pandora is the default music provider.

When I say, "Hey Google, play Paul's Boutique" or "Hey Google, play Paul's Boutique by the Beastie Boys" Google Assistant replies with "asking Pandora to play some music".  And it plays a bunch of random stuff not the album requested.

See above for more info.

mod edit: merged comments

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AlyssaPandora
Moderator
Moderator

Thanks so much for getting back to me with that information, @jhn. I've gone ahead and shared this information with our engineering team on your behalf.

We appreciate your patience during this process. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

sncboom2k
Local Performer

I'm having the exact same issue as JHN.  "Hey google - play ice ice bay."  "Ok asking Pandora to play some music".  And the song does not change.  Pandora premium account - everything on the latest version.  Happening to my wife's S21 Ultra and my S22 Ultra.  

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